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Capistrano Mazda

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

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Location details

32852 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,532 reviews
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mollyg0's profile image
4 years ago

"Polite, and great service" Excellent service. Polite, professional staff. I am not sure who worked on the car but the front staff are great to work with. Have been going to this Mazda for years. 

Business response:

Thanks for the great review, Molly! We truly appreciate your loyalty to Capistrano Mazda and we're happy to hear that you had such a positive service experience on your last visit. We look forward to seeing you next time! Kate 

bought a new car -very happy's profile image
bought a new car -very happy 
4 years ago

"general service" excellent service as always - my usual service advisor no longer there BUT was advised by PAIGE who was excellent throughout - very knowledgeable and on time with all information requested -outstanding customer service ! 

Business response:

We are very happy that Paige could provide outstanding customer service. Thank you for the 5-star review and for being part of the Capo Mazda family! Kate 

ganvin's profile image
4 years ago

"Installation of Roof Racks" Quick and easy...also washed my car...nice touch. Racks were included in my transaction, but were out of stock at the time...they were ordered and I was notified when they arrived, scheduled an appointment and the installation was completed. 

Business response:

We are fortunate to have a great service team! Thank you for your business, and thank you for the great review! Kate 

Steven's profile image
4 years ago

"Excellent Customer Service" The service adviser, Alex, always showed understanding and great care in our service visits. We are grateful for her excellent customer service and for her helping to ensure we received the help needed. 

Business response:

Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Capistrano Mazda ! We are glad to hear that Alex provided helpful service. If any future issues should arise, we will be here to assist. Kate 

David M's profile image
4 years ago

"CX-5 Purchase " Once on the lot, I expected the typical car sales transaction to be filled with pressure and stress, but was relived to find out just the opposite. It helped that I knew the exact make-model-features I wanted, and they had the exact vehicle in inventory but dreaded the process with what I thought came next. Rick, the Capo Mazda person I worked with handled my transaction with the utmost professionalism and I was on my "zoom-zoom" way before I knew it. 

Business response:

Hi David! Thank you for taking the time to share your excellent experience with Rick! We are so happy we had the exact car you wanted and that you were treated with the utmost professionalism. Should you need anything, please don't hesitate to reach out! Kate 

dgleck32's profile image
4 years ago

"Fast and Friendly" Maybe not the best price for an oil change ..But fast and painless. Car washed and ready to go as promised..Staff was very friendly 

Business response:

Thank you for sharing your experience with us! We truly appreciate your feedback and will share it with our team.. We hope to continue to earn your business in the future. Kate 

ERIC.PETERSEN's profile image
ERIC.PETERSEN 
4 years ago

"Greay dealership" As good of an experience as you can have. Makes the process super easy. I will continue to come here to have my car serviced. 

Business response:

Hello Eric! Thank you for the kind words for your service department! We look forward to sharing your compliments with them. If we can be of further service, don't hesitate to let us know! Kate 

gen.priest's profile image
gen.priest 
4 years ago

"Loving My CX-5" Could not be happier with my new lease on the Mazda CX-5. The car has the same bells and whistles a the Infiniti I previously leased, but has better mileage and a far more reasonable payment. I’d definitely recommend Capo Mazda. 

Business response:

Thanks for taking the time to share your experience at Capo Mazda! We're thrilled to hear that the sales team was able to help you find what you were looking for. We appreciate your business and hope you will enjoy your Mazda CX-5. Please reach out to us if we can be of any further assistance! Kate 

tdickman's profile image
4 years ago

"Leased New CX-5" Fair and efficient sales process. Low pressure, transparent, sales process. This is my second car from Capo Mazda and I would highly recommend them to new buyers. 

Business response:

Thank you so much for your recommendation and positive feedback! It's great to hear that you found the sales process to be efficient and transparent. We hope to see you again for your future vehicle needs! Kate 

Frequently asked questions about Capistrano Mazda

How is Capistrano Mazda rated?

Capistrano Mazda has a 4.9 star rating with 2,532 reviews. 

When is Capistrano Mazda open?

Capistrano Mazda is closed now. It will open at 9:00 a.m.