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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Very pleased" The staff was very nice and I appreciated how quick the process went. Lauren was beyond amazing and Jerry was very kind when I came back the next day with some additional questions.
Business response:
Hi! We are so grateful that you chose to do business with Capistrano Mazda! Your experience matters so much to us, and I am happy to see that Jerry fulfilled your expectations. Thanks for coming and we hope to see you again. Kate
"Amazing service " Everything went smoothly from walking in the door to driving off the lot. First of all, they have a great beverage selection (and popcorn!) but most importantly, they know and exemplify great customer service. We worked with Marcin who was friendly, informative and patient the entire way though. They were very transparent and I felt comfortable because they broke down the numbers without hesitation. When it came time to pick up my car, Marcin went above and beyond and even presented it beautifully with a b... read more
Business response:
Hi Brit! We're glad to hear that Marcin was able to assist you with choosing the perfect vehicle and that you had such a positive experience at our dealership. We hope you will continue to enjoy your new vehicle! Kate
"Great Knowledge" Diego was knowledgeable on any and all questions - this is my second time working with him and never felt pushy or out of line. I will do business with him again in the future.
Business response:
Thank you for taking the time to share your experience with us Samantha! We are so happy Diego helped answer any and all questions you had. We look forward to seeing you in the future. Kate
"I love mazda" They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best.
Business response:
Thank you for your wonderful review! We're so glad to hear that you found our service department to be friendly and helpful and we truly appreciate the recommendation. We hope to see you again at Capo Mazda! Kate
"It was extremely good!" I enjoyed the service I received and it was fast. I really enjoyed the experience a lot thank you. I had a very great experience today.
Business response:
Thank you for your kind words, Jake! It's great to know that you had a positive experience at Capo Mazda. Kate
"Top Notch Service" I have been very pleased with this dealer and the service department over the two years I have owned my Mazda 3. So far, so good, no problems with the car, just regular service. The advisors are friendly and knowledgeable and the waiting area is awesome. Since I always wait for my car, I enjoy the TV, internet, snacks, water, coffee, in a comfortable area within easy reach of the advisors in case I need to ask a question. Also, they offer a ride or loaner car for the day. Even a car wash! These amenities ... read more
Business response:
Thank you for taking the time to share your experience at Capo Mazda's service department, Nancy! We're pleased to know that you're happy with both our staff and your Mazda 3. We work hard to ensure that our customers' service visits are efficient and as pleasant as possible - thanks for your positive feedback on our amenities! We appreciate your business and hope to see you again soon. Kate
"100,00 visit" 100,00 mile checkup and brakes checked. I scheduled the visit on line but they did not have a copy of the appointment. But, they serviced the car. Uber home and return was very convenient.
Business response:
Thanks for your review of Capo Mazda, we really appreciate the feedback! It's good to know that you found your service visit to be timely and convenient. We apologize if there was any confusion about your appointment, thank you for bringing that to our attention. We hope to see you again soon! Kate
"Bought Mazda MX-5" Super helpful sales people, and easy car buying experience! Heather Black was amazing to work with on this purchase. Financing was made easy, and overall, very satisfied.
Business response:
Hi Jessa: Thank you for your very kind review. We strive to make all of our customers happy, and it's great to hear about your excellent experience with Heather. Enjoy your new MX-5! Kate
"Excellent Experience" From the time of my inquiry until I drove off with my new Mazda 3, everyone I worked with was awesome. My sales representative, Rick, was very attentive and accommodating to my crazy schedule and working through the process with me in parts. At the dealership the entire team was friendly and willing to assist, namely Diego took the time to assist Rick. The team atmosphere was great to see and experience. The sales manager Moe was more than helpful answering a whole ton of questions from me regarding de... read more
Business response:
Thank you for taking the time to let us know about your positive experience with Rick, Diego and Moe. Great customer service is always our goal and we are happy that they were able to answer all your questions, along with being attentive and accommodating. Enjoy your new Mazda 3 and thank you for the recommendation! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.