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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"The team was very helpful. They even replaced a part for..." The team was very helpful. They even replaced a part for me at no extra cost. That made getting my car serviced so seamless. Thanks!
Business response:
Hi Austin, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"New Lease Experience" I had a great experience with Capo Mazda. From service to sales the did a great job and worked to make me happy with my new Mazda CX-5 lease. I recommend them very highly. One of the best auto dealerships I have worked with by far.
Business response:
Hi Bob, Thank you so much for choosing Capistrano Mazda! Congrats on your new Mazda CX-5, and please let us know if we can be of any more assistance! Kate
"Fast and effective " Dealt with Ben. No pressure, no haggling, no being passed off to a manager. Friendly, low-key, answered all my questions directly. Even encouraged me to wait and check other dealers. I was floored by how fast we completed the process, thanks to Ben and A J, the finance guy. Very comfortable the whole time. Best car-buying experience ever had. Highly recommend.
Business response:
Hi Scott, It's great to hear that we Ben and AJ provided such a pleasant experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
"Service was fast, friendly, efficient, and safe. Talked..." Service was fast, friendly, efficient, and safe. Talked on the phone first and made an appointment. Test drive CX-5 was ready when I arrived. Purchase was smooth! Overall was a good experience.
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and we hope you enjoy your new Mazda CX-5! Kate
"Excellent customer service" Cyrena was very friendly and tried to help me for all the services I need at a very competitive price. She was really an ace.
Business response:
Thank you so much for your excellent review! We are so glad that Cyrena had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"The best Mazda dealership in SoCal" I've been taking my cars here for almost 4 years, when I bought my first car from them. I live in San Diego, so I drive about 45 minutes to get here, but to me it''s worth it. They treat you like family. I was in and out in less than an hour. The one time I had to take my car to a dealership here in San Diego it took me almost 3 hours for the same service. AJ who sold me my first CX3, and is now in finance, has always come to say hi when I'm in the dealership, this last time was no except... read more
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we consistently meet your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"The service advisor was prompt in doing the intake on my..." The service advisor was prompt in doing the intake on my vehicle, knew what service needed to be performed, and let me know when the technician identified a repair that was needed mid-service. The service was performed quickly and the checkout process was easy.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Excellent and friendly service" I will definitely recommend to all my friends and family. Lou Bastiaans was very helpful and professional. My car was not only serviced but returned washed and cleaned.
Business response:
Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"This dealership is great all sale counselors are friendly..." This dealership is great all sale counselors are friendly and are willing to help find the right vehicle with the right price that you can afford
Business response:
Hello Ricardo, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,573 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.