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Smileage Guaranteed!®
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"Thanks to Cyrena and Hector for job well done. Purchased..." Thanks to Cyrena and Hector for job well done. Purchased and installed wipers for Mazda RX8, and replaced battery under warranty on same. Cordial, quick an efficient.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Great Service" I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only suggestion would be to have the finance paperwork complete and ready for signature. I will definitely recommend Capistrano Mazda.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"Another positive experience at Capistrano Mazda" We took our SUV into Capistrano Mazda (where we originally bought the vehicle) for the 50K service and as always, they took care of us. Alex did a great job keeping us informed and the service crew did everything that needed to be done.
Business response:
It has been a pleasure serving you, Tim. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Totally awesome. Best experience when buying a car I have..." Totally awesome. Best experience when buying a car I have ever had. Great people from top to bottom. I would recommend this dealer to anyone.
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Car Purchase" I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager, it was very easy to communicate my expectation and understand the financial contract that was agreed upon.
Business response:
Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate
"Very good experience buying new car" Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past at other dealers, and overall I left with a good vibe. The process, and the pricing in particular, was honest and upfront, with no hidden fees or other tricks like you might find at other dealers. I would definitely buy a car from Rick and Capistrano Mazda again.
Business response:
Thanks, David, for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"The people are very helpful and friendly. Cyrenna greeted..." The people are very helpful and friendly. Cyrenna greeted us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you!
Business response:
Hello Archie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate
"I absolutely adore all the wonderfully friendly staff I..." I absolutely adore all the wonderfully friendly staff I have dealt with through the years you have been in San Juan Capistrano. Thank you for your kindness and professionalism ‼️We are a Mazda family. We own two right now. We have even toured the factory in Hiroshima, Japan!!
Business response:
Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And it's awesome that you were able to tour the factory! Kate
"I could not ask for greater customer service!..." I could not ask for greater customer service! Accommodating. Flexible. Understanding; Responsive; reasonable prices. I will be a customer for life!! And no pressure at
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
Capistrano Mazda has a 4.9 star rating with 2,573 reviews.
Capistrano Mazda is open now. It will close at 8:00 p.m.