This profile has been claimed by the business owner or representative.
Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Unbeknownst to me, my window shield on my brand new car..." Unbeknownst to me, my window shield on my brand new car cracked and it needed to be replaced. Cyrena was extremely helpful and very professional.
Business response:
Thank you, Rosemary, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and the rest of our team, and we look forward to working with you again. Kate
"Terrific people to deal with. They get the job done. The..." Terrific people to deal with. They get the job done. The service Dept. does a great job on both my car and my sons car.
Business response:
We appreciate your business and our team looks forward to serving you again soon! Kate
"I brought in my car for routine maintenance. I was..." I brought in my car for routine maintenance. I was greeted as soon as I arrived and Cyrena began my appointment at the scheduled time. Thankfully, service was completed in about an hour so that I could return to work quickly. I have visited Capistrano Mazda several times for service and have always had a positive experience.
Business response:
Thank you, Dan, for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"Easy to get an appointment at a tone that works for me.,..." Easy to get an appointment at a tone that works for me., Really Love the new building, plus the staff is always so nice. Plus the service Is great.
Business response:
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
"Alex was very helpful in getting our Mazda 3 repaired. It..." Alex was very helpful in getting our Mazda 3 repaired. It was out of warranty but she managed to get the service covered because we had low miles. Thank you!
Business response:
Mike, thank you for your business and this review! We're happy to hear that Alex and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"On time, always kept informed of progress and a great..." On time, always kept informed of progress and a great overall experience. Good value too. Friendly clean dealership that is really trying to maintain a high standard. Well done
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"A great car at a great price!" Clean, knowledgeable and low pressure. I did find a small defect, a loose bumper reflector, but it was repaired for free at the dealership close to my home.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate
"I'm consistently pleased with the service and salespeople..." I'm consistently pleased with the service and salespeople at Capistrano Mazda. Nice ambiance to the showroom, free coffee and chips, and friendly folks! I would (and have) recommended this dealership to everyone.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"Efficient delivery of hard to get trailer hitch and bike..." Efficient delivery of hard to get trailer hitch and bike rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.