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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Tool car for regular lube and inspection" Paying attention to covid-19 by doing all the suggested precautions. Car needed battery so they called me to authorize. I had a rode there and back. I’ve used the waiting room in the AST and enjoyed the pleasant atmosphere. Car was finished earlier than they had said and it was clean and nice to take home.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"Mazda always does a great job and I also felt safe while..." Mazda always does a great job and I also felt safe while waiting for my car with all of the Covid safety measures they have in place.
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Best service I have ever had at a dealership. Staff is..." Best service I have ever had at a dealership. Staff is friendly, facility is clean and my car was immaculate upon completion Thanks for the great service.
Business response:
We appreciate your business and our team looks forward to serving you again soon! Kate
"Very positive experience" The staff is very accommodating and customer oriented. The facility is clean and waiting area is spacious with amenities such as TV, wifi, snacks, coffee.
Business response:
Thank you for your very kind review, Nancy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
"Outstanding Service and Experience" I am beyond impressed with my first car buying experience. Diego Blakely was exceptional and I could not be more thankful for his time and expertise. He was kind, understanding, and knowledgeable which made my time so easy and seamless. From start to finish, Diego was positive and supportive of my needs/wants. I would not go to any other Mazda after this experience with the Capistrano team. I am extremely happy with my decision to choose Capo Mazda as my dealer and would go back to them 1... read more
Business response:
Thank you so much, Brianna, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Diego and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"Dealings with Ben Deming were outstanding, Ben went above..." Dealings with Ben Deming were outstanding, Ben went above and beyond. Finance not so much AJ tried to add 3 mos to contract. Not happy!
Business response:
Hello, Thanks for sharing your kind thoughts about your experience with Ben here at Capistrano Mazda. We appreciate your business and are sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hope to hear from you soon. Kate
"Amazing!" This is the second car I have bought from San Juan Capistrano Mazda. AJ was our salesperson the first time around and now is in finance. Rick was our salesperson for our second purchase. Both of our experiences have been wonderful and if we find ourselves shopping for a Mazda we will be back. You can't beat the customer service or price!!
Business response:
Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with AJ and Rick, and it was a pleasure having you at the dealership. We appreciate your review! Kate
"Excellent service from beginning to end of my visit...." Excellent service from beginning to end of my visit. Greeted me promptly, fit me in even though I was late and wait time was not as long as expected. Very friendly and knowledgeable staff.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Fantastic Car Buying Experience" It was a pleasure working with Rick Katz and the team at Capo Mazda. Rick was friendly, responsive and communicated well throughout the whole process. Once we agreed on the numbers over the phone, the only thing left was to pick up the car. The vehicle was prepped and ready when I arrived. Easy car buying experience.
Business response:
Hi Melody, Thank you so much for your kind words for Rick and the team, and for taking the time to leave us this wonderful feedback! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.