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Capistrano Mazda

4.9
  • Car Dealers
  • San Juan Capistrano, CA

About this business

AutomotiveCar Dealers

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Location details

32852 Valle Rd, San Juan Capistrano, CA, 92675, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.92,532 reviews
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justinkbakerocg's profile image
justinkbakerocg 
4 years ago

"Always friendly and fast service! I had a question about..." Always friendly and fast service! I had a question about a previous service from a different location and they cleared it up as there was no actual problem. 

Business response:

Thank you, Justin, we appreciate your business and our team looks forward to serving you again soon! Kate 

jarplanner's profile image
jarplanner 
4 years ago

"Friendly, Quick Service" The Service Dept. staff was focused, friendly and quick with starting the requested service. Identified additional services needed on vehicle, and provided clear cost estimates. 

Business response:

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate 

tdosz's profile image
4 years ago

"smooth and professional" Thanks to all the folks at Capistrano Mazda! We had a safe and pleasant car-buying experience! We will definitely refer friends and family and return in the future! Thanks! 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Enjoy your new car! Kate 

Deb23's profile image
4 years ago

"I love this dealership! Everyone is very nice and very..." I love this dealership! Everyone is very nice and very helpful. This is my 2nd Mazda purchase. I will never go anywhere else . Thank you Capistrano Mazda 😁 

Business response:

It has been a pleasure serving you, Deb. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate 

scl0716's profile image
4 years ago

"Highly recommended Capistrano Mazda! Found Capistrano..." Highly recommended Capistrano Mazda! Found Capistrano Mazda Dealership online and inquired a specific vehicle that we want. Rick Katz responded quick to our needs. He was very honest and have informed us about the options very well. We're from Seal Beach who went all the way to San Juan Capistrano just because of Rick's excellent attitude towards us. He is very patient with us and we never felt pressured by him. We signed the contract. We got what we want and had a v... read more

Business response:

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. We will let Rich know that you appreciated his assistance. Enjoy your new vehicle! Kate 

bought a new car -very happy's profile image
bought a new car -very happy 
4 years ago

"excellent customer service " always a great experience at Capistrano Mazda -easy to schedule my appointment and great customer service - everyone very informative & communicative! Cyrena was right on! Car was serviced and washed ............. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Cyrena here at Capistrano Mazda. Kate 

chuckcervera's profile image
chuckcervera 
4 years ago

"Great STaff" I went to Capistrano Mazda to buy a car I had seen on line. I was helped by Forouz who was AMAZING!!! She was super helpful, knowledgeable about the product, and very nice. She carefully listened to and answered all of my questions. I would definitely recommend this dealer and especially Forouz to anyone looking for a new or used Mazda. 

Business response:

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Kate 

gweeks22's profile image
4 years ago

"Every time I go to this dealer, whether it is to buy a..." Every time I go to this dealer, whether it is to buy a car or have service done, they always go above and beyond to make sure you are happy. Cyrena was helpful and made sure I was satisfied from beginning to end. The technicians are pretty determined to try anything to get your car fixed or to diagnose things that are hard to find. Will definitely come back. 

Business response:

Thank you for choosing Capistrano Mazda. Your feedback and rating mean a lot to us. We're glad Cyrena was able to help and we hope to see you again Kate 

ryan64's profile image
4 years ago

"World Class Service" Great service department and always a warm and friendly place to go. Cyrena goes above and beyond with the service she provides and is always friendly and takes the time to explain what my car needs! 

Business response:

Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate 

Frequently asked questions about Capistrano Mazda

How is Capistrano Mazda rated?

Capistrano Mazda has a 4.9 star rating with 2,532 reviews. 

When is Capistrano Mazda open?

Capistrano Mazda is open now. It will close at 8:00 p.m.