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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"What is this, an essay? I needed some warranty work done..." What is this, an essay? I needed some warranty work done and they got it done, including some extra recalls that I didn’t know about
Business response:
Hello, Thank you for taking the time to share your thoughts on working with our team at Capistrano Mazda. Please let us know if we can be of any more assistance! Kate
"Highly recommend" I highly recommend Capo Mazda and Diego specifically as a sales rep. I had a great experience purchasing my new 2020 CX-5 and experienced nothing but professionalism and positive customer service from every person involved in the transaction.
Business response:
Hello Jeremy, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate
"The people who helped us from the mgr, sales to..." The people who helped us from the mgr, sales to accounting were all cordial, accommodating, helpful and honest. We weren’t sure of what we wanted to do but they put us all at eased that we ended up trading our old CX9 to a new one. Over all it was a great experience.
Business response:
Hello Tessa, Thank you for your business and this review. It's wonderful to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you and let us know if we can be of further assistance. Kate
"Prompt and proper receiving by Alex.." Pandemic prevention protocol implemented to detail, makes us customers feel very safe. Service performed timely plus full service report card, the complementary car wash was an added bonus.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
"Helpful, kept me informed. Ready when needed." Our service rep kept us informed and let us know additional recommended work and costs. Very helpful. Car was ready sooner than expected even with additional work on top of the 60,000 mile service.
Business response:
Hi Leslie, Thank you for your review! We appreciate your business and our team looks forward to serving you again soon! Kate
"Service appointment experience" Considering the Covid19 situation, the team scheduled and handled my scheduled service appointment well... Social distancing was well planned etc., (Loved the music being shared throughout). Thank you
Business response:
Hi John, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kate
"Needed to do eckbond I arrived and I was taken care..." Needed to do eckbond I arrived and I was taken care immediately. They order a Lyft for me to go back home and as soon the car was ready they called me and ordered a Lyft to take me to the dealer to pick up my car.
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"Pleasnt and professional " The management of the dealership is totally professional. The staff reflect the attitude of their leaders. Sales associates are pleasant and caring . No haggling, no negative comments about brands or dealerships. Just good people
Business response:
Hi Joe, Thank you for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"Great" Very educated about the features of the car. Very patient Checked in with us for a service appointment. Had the car ready and speedy service on purchase.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.