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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Best prices and people" The salesperson, Rick Katz, was very attentive, very informative, very professional and very accommodating. He took the time to explain all elements of the transaction and all features of the vehicle.
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate
"Purchase was super easy and never felt pressured to buy...." Purchase was super easy and never felt pressured to buy. They were quite accommodating with the test drive. I'm loving my new Mazda Cx30
Business response:
Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"Great service! On time, gave me a loaner which was..." Great service! On time, gave me a loaner which was unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Overall good service" The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Our service writer, Ms. Alex Hernandez, was very accommodating. Thank you. Frank & Connie Fossati Two-time Mazda owners
Business response:
Hi Frank and Connie, thank you for your wonderful review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Above and Beyond Experience" When I first came to Forouz, I was not looking to purchase or lease. I was just looking to test drive a used Mazda 6 to see in which direction I wanted to go (finance or lease new). Forouz came out of the gate with a great attitude, super attentive and very knowledgeable. The day we went in happened to be my birthday and guess what, she made it happen for me and my family. We walked out with a brand new Mazda 6 as me and my wife could not have been happier. Now we have an issue with my wife's cu... read more
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Forouz here at Capistrano Mazda. Kate
"Great crew" Cyrena and Whitney are friendly, efficient and helpful. They worked hard to make purchase and servicing of my car easy. I would recommend them highly!
Business response:
Thank you, Jim, for taking the time to share your thoughts on working with Cyrene and Whitney. We're glad to hear we delivered such a great experience! Kate
"Ben was straighforward and helpful; great price too!" Sales rep gave us a good price over the internet, and then helped us get a test drive, taking care to ensure the car was clean and safe. Knew the car, knew to take care during this strange Covid-19 time. Low key and knowledgable.
Business response:
Thank you, Stephen, so much for your wonderful review! We are thrilled that Ben had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate
"Great service" Cyrena was my advisor and she was amazing! Very warm and friendly and went above and beyond with services she provided! I will be returning and this is the place to have your Mazda serviced.
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
"Excellent Purchasing Experience" 1. Very relaxed and "no-pressure" atmosphere. 2. Great negotiation process that was quick and easy. 3. Very transparent and honest purchase experience. 4. Did not try to add unnecessary dealer fees. 5. Very clean and well organized dealership. 6. Very attentive to our needs.
Business response:
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.