This profile has been claimed by the business owner or representative.
Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Excellent support through the process by the sales rep..." Excellent support through the process by the sales rep Marcin Palach. AJ in finance was very efficient in the handling of the paperwork and the questions about the finance options
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Kate
"I'm very very pleased with all the team at Capistrano..." I'm very very pleased with all the team at Capistrano Mazda, Cerena Moreno is an excellent service writer, always going beyond to make make her customers happy. Thank you Capistrano Mazda. Truly recomend.
Business response:
Thank you for your review and kind words for Cyrena! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
"I communicated with several dealerships searching for a..." I communicated with several dealerships searching for a new car, but Capo Mazda easily outpaced the others. From beginning to the end of the process, Rick was the ultimate professional: honest, friendly, and helpful. His work is exceptional!
Business response:
Hello, TK, Thanks for sharing your thoughts about your experience working with Rick here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"My experience was great! Lauren Franco was extremely..." My experience was great! Lauren Franco was extremely helpful and professional. She answered all our questions and made the process enjoyable. Would definitely refer our friends and family and repurchase a car here!
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Lauren here at Capistrano Mazda. Kate
"I had a great car buying experience with Jerry. I bought..." I had a great car buying experience with Jerry. I bought the car online and he delivered it to my driveway and took the time to explain the different features of the vehicle. It couldn't have been easier.
Business response:
Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate
"Thank you Whitney for the prompt replies to my questions..." Thank you Whitney for the prompt replies to my questions as well as your professionalism. AJ, no more Seinfeld episodes watching for you! A very pleasant/easy experience and professional experience with you as well - thanks! Moe, thank you for also chatting with us outside and ensuring that we not only felt comfortable and appreciated, but that we left with no questions unanswered. (I'm certainly enjoying my MX5)
Business response:
Thank you for taking the time to write this review! Our customers are our top priority and it's great to hear that Whitney and AJ took such good care of you. Congratulations on your new MX5! All of us at Capistrano Mazda are glad to have you as a customer. Kate
"Great service and excellent communication during the..." Great service and excellent communication during the service and repairs. Other Car dealers advertise 5* experience, but Capistrano Mazda delivers!! Cyrena is one of the reasons for that! She keeps me informed during the entire process....and she makes sure all needed service is done on each visit! Mechanics are great! I have never had to return my vehicle, after any service or repair!! It's always repaired the first time! Thank you for keeping my 2011 CX-9 driving li... read more
Business response:
Thank you for your business and this review! We're happy to hear that Cyrena and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"in and out quick fantastic service> competitive pricing..." in and out quick fantastic service> competitive pricing with the piece of mind of servicing at the dealer. comfortable waiting area. Drove down from LA as I knew it was going to be great.
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"This is my 2nd time doing business with Capistrano Mazda...." This is my 2nd time doing business with Capistrano Mazda. They never fail to give a great service. Marcin is always my go-to whenever I need assistance. He is very accommodating and knowledgeable. I would love to recommend Mazda to my co-workers and friends.
Business response:
Thank you, Geraldine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda.Congratulations on your new vehicle! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.