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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Everyone was kind and I felt honestly answered my..." Everyone was kind and I felt honestly answered my questions. They were able to give me a loaner when my car took longer than expected. I would recommend this dealer highly.
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Diego has been very helpful in walking us through and..." Diego has been very helpful in walking us through and answering all the questions we have about our new car. The dealership has also shown a willingness to correct certain cosmetic deficiencies we noted on the exterior on the vehicle and we hope they will be corrected. Overall, the purchase process was a pleasure. We did not feel pressured to buy additional options that we did not want nor need. We look forward to working with the Service department to maintain our v... read more
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda.Congratulations on your new vehicle! Kate
"The whole process was great! No pressure, professional..." The whole process was great! No pressure, professional and courteous. All around very positive experience. I would go here to buy my next vehicle that how impressed I was.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Kate
"Excellent Service. Ben customized a YouTube video of the..." Excellent Service. Ben customized a YouTube video of the car I wanted, and answered all my questions. thank you very much. I love my car.
Business response:
Sarah, Congratulations on your new vehicle! We are so glad that Ben had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate
"They service department is always so helpful and make..." They service department is always so helpful and make sure you’re well taken care of. The staff here make you feel very comfortable and work with you when needed.
Business response:
Thank you, Isabel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Great service as always... What you would expect from a..." Great service as always... What you would expect from a Nordstrom’s type car dealer. I live in Temecula and have zero issue driving that far for service.
Business response:
Mike, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Katehttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue#
"Capistrano Mazda is my dealer of choice for service..." Capistrano Mazda is my dealer of choice for service because of their personable, friendly and honest service team! I used to live in California until I moved out of state July 2019. While driving to California for a visit recently, my service soon light came on and my first thought was yay, I can go have my car serviced at Capistrano Mazda!! Visit Capistrano Mazda, you won’t be disappointed! My service advisor Cyrena Moreno is the BEST!
Business response:
Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great service experience! Kate
"Always a pleasure to have my CX-5 serviced here. Very..." Always a pleasure to have my CX-5 serviced here. Very friendly and quick service, and a clean car when they’re done. Highly recommend!
Business response:
We appreciate your business and our team looks forward to serving you again soon! Kate
"Cyrena is wonderful! She is always eager to help me and..." Cyrena is wonderful! She is always eager to help me and explain what needs to get done for my car. She is one of the main reasons I visit this dealership for service. Thanks Pendar Jessen
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.