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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Friendly staff.Seems helpful and communicate every step..." Friendly staff.Seems helpful and communicate every step of the way. Flexible payment methods. Waiting areas are clean and comfortable.Servuce crew quite professional. Could do better with the pricing.
Business response:
Shauna, Thank you for your business and this review. We're happy to hear Whitney, Alex, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Dealership is friendly and truly cares about the..." Dealership is friendly and truly cares about the customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer
Business response:
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"Great staff so friendly and helpful!! The dealership is..." Great staff so friendly and helpful!! The dealership is just as beautiful as the cars! I will be sending friends or anyone interested in a Mazda!
Business response:
Ashley, Thank you so much for your wonderful review! We are thrilled that Whitney and Paul had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Capistrano Mazda! Kate
"Friendly, great customer service, made the transaction..." Friendly, great customer service, made the transaction painless. Even went above and beyond after the purchase to replace a tire a week after we bought.
Business response:
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future! Kate
"Capistrano Mazda is ALWAYS such a pleasant experience...." Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda.
Business response:
Joanne, Thank you! Diego, Cyrena, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Overall great experience buying my MX-5 specially..." Overall great experience buying my MX-5 specially Marcin's approach. He did a great job making the experience easier. I did forgot to ask if I qualify for Mazda's military discount but that was my fault. Finance guy got a bit pushy on selling extra stuff but I understand its his thing but asking one time is more than enough, besides that he seem like a nice guy.
Business response:
Thank you! We appreciate your business and Marcin looks forward to helping you with any questions on your new MX-5!. Thank you for choosing Capistrano Mazda. Kate
"Cyrena did an outstanding job in customer service and..." Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought my car from 2 years ago was also there and greeted me.
Business response:
Cathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cyrena and Whitney met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Love this dealership. They offer a complete service..." Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment.
Business response:
Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Very friendly, professional, courteous & caring service..." Very friendly, professional, courteous & caring service advisor She was very helpful & she knew what is the best for myself & my car Thank you very much
Business response:
Thank you for taking the time to share your thoughts on working with Cyrena and our team. We're glad to hear we delivered such a great experience! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.