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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"I was treated in a timely fashion. Each staff member was..." I was treated in a timely fashion. Each staff member was friendly and knowledgeable. My car was serviced and returned to me in 45 min. It was worth the drive from Carlsbad to San Juan. BTW the waiting room was quiet and clean. Covid friendly.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
"Dealership was very professional and helpful on my..." Dealership was very professional and helpful on my purchase of my new Mazda 3. I would highly recommend them and had a very good experience. Whitney was a pleasure to work with.
Business response:
It's fantastic to hear, Mark, that we provided you with great customer service while assisting you with the purchase of your new Mazda 3! We truly appreciate the opportunity to do business with you. Thanks for choosing Capistrano Mazda! Kate
"It was a great experience! It started with a phone call..." It was a great experience! It started with a phone call to check a price and turned in to us purchasing our dream car. Everything was discounted already, so we didn't have all the pain of negotiating. The finance group gave us great financing, and we drove off with our car in record time. Everyone was super friendly. Can't recommend this group enough!
Business response:
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate
"From start to finish, it was a great experience. Rick was..." From start to finish, it was a great experience. Rick was knowledgeable, helpful and friendly. Paul and Tom were awesome too. Everyone offered their finest service. This was my first Mazda purchase and it probably wont be my last.
Business response:
Thank you for your business and this review. We're so happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new Mazda....zoom zoom Kate
"It was a lovely experience. I was so glad that the staff..." It was a lovely experience. I was so glad that the staff seemed very COVID conscious while still warm and inviting. The service was fast and efficient!
Business response:
Hello Morgan! Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Kate at Capistrano Mazda
"Marcin and AJ made the process so easy! They answered..." Marcin and AJ made the process so easy! They answered all my questions, listened to what I wanted, and explained everything. Marcin was easy to reach and even delivered the car for me. Next time I need a car, they will be my first call
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well working with Marcin and AJ and hope you enjoy your new vehicle. We truly appreciate your feedback! Kate
"I had a great experience. Cyrena was very helpful and..." I had a great experience. Cyrena was very helpful and friendly and made sure my car was ready on time. Everyone at the Service Department was very helpful.
Business response:
Thank you, Suzanne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"We had a great experience. Marcin was very helpful and..." We had a great experience. Marcin was very helpful and did everything to ensure we got what we wanted.. This is our second car that we have worked with Marcin on and if he’s still available in 3 years will seek his help again.
Business response:
Thank you for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Marcin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate
"Hi. Rick helped us at the dealership. He was helpful..." Hi. Rick helped us at the dealership. He was helpful and very patient as we considered various options before ultimately deciding on our Mazda 6. I appreciate his patience and I feel that he was a straight-shooter with us. He also showed us how to set up Apple Car Play and other features of the car. Also, your dealership is a very nice, clean and modern facility. We received an e-mail from the owner, which was a nice touch. Thanks.... Amelia and Andy
Business response:
Amelia and Andy, thanks for sharing your thoughts about your recent sales experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,572 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.