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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"My CX5 had an "engine" symbol showing. Brought my car in..." My CX5 had an "engine" symbol showing. Brought my car in to Cyrena Moreno. She was very friendly and listened to me. Left my car to be checked out. Later got a video from Hector showing me and explaining why my light was on. He was very thorough and I understood what was going on. Then I got a phone call from Cyrena and Hector discussing what needed to be done to fix my problem. We agreed and Hector did a wonderful job fixing my engine. When I went to pick up my c... read more
Business response:
Thank you, it's great to hear that Cyrena and Hector were able to help you out and provide a pleasant experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate
"As usual, I was able to easily drop my car off, and get a..." As usual, I was able to easily drop my car off, and get a clear understanding of what to expect. I used the waiting room, where everyone was wearing masks and separated, which made me feel comfortable. I was given an update on what else needed to be done, which I approved of. Eventually, the time came and my car was ready. No areas of complaint. Good job all around.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Kate
"Wonderful buying experience here at CapoMazda. Great..." Wonderful buying experience here at CapoMazda. Great customer service, Fourouz was friendly,and knowledgeable about the CX-5 and did not pressure me with additional options. She provided great after sake support as well. The finance guy AJ was very pushy about buying extended warranty even after I declined a dozen times. Overall, I’m a happy customer.
Business response:
Thank you for taking the time to share your thoughts on working with Forouz and AJ. We are glad to hear we delivered such a great experience! Kate
"Since I first purchased my CX-30 from Rick to Cyrena..." Since I first purchased my CX-30 from Rick to Cyrena taking care of me with Service- Capistrano Mazda has been an incredible experience. They are all about outstanding service and always such a pleasure to deal with! Thank you!!
Business response:
We appreciate your business and our team looks forward to serving you again soon! Kate
"I was able to the appointment time I requested. Vehicle..." I was able to the appointment time I requested. Vehicle was done in a reasonable amount of time. Alex my service representative was friendly and helpful
Business response:
Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Kate
"Staff was friendly, helpful, service was prompt with good..." Staff was friendly, helpful, service was prompt with good follow-up. Waiting area was comfortable and provided free coffee and soda though I did not use either.
Business response:
Debbie, Thanks for sharing your thoughts about your experience working with Alex and Cyrena here at Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate
"Everything from looking to purchasing the car went fast..." Everything from looking to purchasing the car went fast and efficient. My options were simple and affordable. Thanks Mazda, I love my new car from you.
Business response:
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you continue to love your new Mazda! Kate
"Great dealership! I recently purchased a 2018 Mazda CX-5..." Great dealership! I recently purchased a 2018 Mazda CX-5 and I have been having a great time driving it around. I really liked our salesperson, Rick Katz. He made the whole experience comfortable and because of his professionalism, I felt like this was the car for me.
Business response:
Thank you, Lauryn, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Kate
"Was well taken care of by Alex & Zander at the service..." Was well taken care of by Alex & Zander at the service desk...very professional and friendly. Nothing but positive experiences at both Capo VW & Mazda. A solid 10 at both.
Business response:
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.