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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Alex in service was great and my car was ready before it..." Alex in service was great and my car was ready before it was promised! I really like that I’m able to communicate with them on progress via text, very convenient.
Business response:
Thank you for sharing your thoughts about your experience with Alex here at Capistrano Mazda. We appreciate you taking the time to leave us this fabulous, five-star review! Thank you for your business and hope to see you again soon, Gina! Kate
"Cyrena Moreno really helped us out. We had several items..." Cyrena Moreno really helped us out. We had several items that needed to be taken care of and she was knowledgeable and helpful with all of them. She understood exactly what was needed and helped us out with our limited budget and the immediate repairs that had to be addressed.
Business response:
Thank you for the kind words for Cyrena and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"Quick and easy drop off and pick up of my vehicle. Cyrena..." Quick and easy drop off and pick up of my vehicle. Cyrena communicates well and sends updates during the day. I have a 2019 CX-5 that I got at Capistrano Mazda 2 years ago and, besides a cracked windshield from a road hazard, I have only had to bring the car in for the recommended scheduled maintenance and they still treat you like a valued customer every time you visit.
Business response:
Thank you for your business and this review. We're happy to hear that Cyrena and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Kate
"From beginning to end I was very impressed with their..." From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!!
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"Exceptional and smooth process from a-z. Ben followed up..." Exceptional and smooth process from a-z. Ben followed up with me for months and treated me with nothing but respect. Spent a grand total of 1 hour in the building and drove off with my new Mazda3 Turbo Hatch at a very affordable payment. This is my 4th Mazda3, and I definitely plan to send all my friends and family to Ben and Moe at Capo Mazda.
Business response:
Thank you so much for choosing Capistrano Mazda and for writing this fabulous five-star review. I'm glad to hear that Ben was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Mazda3 Turbo Hatch! Kate
"My daughter also has a Mazda that she purchased from your..." My daughter also has a Mazda that she purchased from your agency. We have never had any problems and everyone has always been very helpful. That is why we did not hesitate to buy another car from you. It was a very pleasant experience.
Business response:
Thank you so much for your kind words regarding working with Rick and our team, and for taking the time to leave us this wonderful feedback! Kate
"From looking to buying to service, everyone I dealt with..." From looking to buying to service, everyone I dealt with couldn’t have been any nicer sweeter and the professionalism was an incredible experience. I have never had such a rewarding time buying a new vehicle. And I must say I love my new Mazda , thank you to everyone. Sincerely David Pease.
Business response:
Thank you, David! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Diego, Moe, and AJ all helped me get one of my dream cars..." Diego, Moe, and AJ all helped me get one of my dream cars with my dream configuration! A Mazda Miata RF with white exterior and auburn interior. They were very welcoming and friendly and were reasonable with all the information I needed. Thank you all. Keep up the great work!
Business response:
Thank you! We appreciate your business, Anthony, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Genuinely great service. This dealership is filled with..." Genuinely great service. This dealership is filled with staff who have your best interest in mind. No pushing, no mixed messages, just helpful people wanting the best for you.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,572 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.