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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"FOROUZ was the best sales person in the whole world. My..." FOROUZ was the best sales person in the whole world. My experience was wonderful at Capo Mazda. I hope to do business with you guys in the future.Have a great day.
Business response:
We are very happy to hear Forouz provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"Great dealership! It made me reevaluate the stereotypes I..." Great dealership! It made me reevaluate the stereotypes I had with car sales associates. Rick was absolutely delightful to work with and organized. The GM stopped by to say hi as I was finalizing the payment! Great service overall. *** Although I would say always read what you are about to sign carefully, Paul from Finance tried to put our finance term for 62 months instead of 60 months at the last night as he gave us a stack of papers to sign.
Business response:
Thank you for your feedback! Here at Capistrano Mazda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Rick, and it was a pleasure having you at the dealership. We appreciate your business and your review! Kate
"Half a month ago, I bought the 2021 Mazda 6 touring..." Half a month ago, I bought the 2021 Mazda 6 touring here. Rick professionally helped complete the car purchase process. He is very friendly and professional. I definitely recommend him to buy a Mazda consultant for you!
Business response:
Thank you so much for your kind words for Rick, and for taking the time to leave us this wonderful feedback! Kate
"Excellent customer service and explained everything in..." Excellent customer service and explained everything in detail about the car. I am convinced that they care about the customer. Thank you for doing a great job!
Business response:
Thank you so much for choosing Capistrano Mazda! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate
"Great service and fast and efficient. They were very..." Great service and fast and efficient. They were very helpful in figuring out my car issues and getting fixed. Always a pleasure getting mu car serviced. Thank you
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Kate
"Very helpful and super friendly. They made sure I was..." Very helpful and super friendly. They made sure I was comfortable and aware of everything the entire time. They explained any questions I had and I never felt silly asking them anything.
Business response:
Kasi, we are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Kate
"Marcin was honest and informative and made the process a..." Marcin was honest and informative and made the process a genuine pleasure. One of the best car-buying experiences I have ever had. Paul was also very responsive.
Business response:
It's fantastic to hear that Marcin and Paul provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Capistrano Mazda! Kate
"Im not ususally one to write reviews, but I had to show..." Im not ususally one to write reviews, but I had to show my appreciation for Otto Cedeno. I came by to look at a Mazda 3 hatch and he was super friendly, very knowledgeable on the product and was never pushy in his sales pitch which is a huge turn away for me. We talked for much longer than I anticipated. I will be coming back to him for my next car.
Business response:
Carlos, Thank you for taking the time to share your thoughts on working with Otto and our team. We're glad to hear we delivered such a great experience! Kate
"I live in Irvine and there is two mazda dealerships near..." I live in Irvine and there is two mazda dealerships near me, and usually go there for routine services. Honestly all of the Mazda staffs are very nice and friendly. But I've just gotten the best offer and support from Capistrano dealership. I highly recommend this dealership to everyone who wants to buy or lease car or doing any other services.
Business response:
Thank you, Amir, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.