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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Buying a vehicle from Capistrano Mazda was handled..." Buying a vehicle from Capistrano Mazda was handled professionally and efficiently. During this pandemic, Forouz Mohisefat made sure all was in order. Well done Forouz and team.
Business response:
Thank you for taking the time to write this review and let us know how we are doing-especially with the ongoing pandemic. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Forouz and the Capistrano Mazda Team are glad to have you as a customer. Kate
"My experience with this dealership is always good. It's..." My experience with this dealership is always good. It's near my home, the employees are courteous, professional, and greet you with a smile. Cyrena the service advisor is always there to help me schedule my appointment and find out what services my Mazda needs. She makes you feel comfortable and at ease with choices that your car needs, especially if you're on a tight budget. Cyrena always makes me feel welcome,and I am always pleased at the service and care me and... read more
Business response:
Pat, We appreciate your business, Cyrena and our team looks forward to serving you again soon! Kate
"Excellent service. I have been coming here for years as..." Excellent service. I have been coming here for years as well as buying my cars here. Cyrena Morena my service advisor and Hector Arvizu my service tech were very friendly and helpful. They even sent me a text with a video inspection so I could see the recommended work that needed to be performed. Capistrano Mazda’s COVID protocols were very good and I felt comfortable interacting while at the dealership.
Business response:
Thank you for the kind words for Hector, Cyrena, and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kate
"Cyrena communicates very well everything that's required...." Cyrena communicates very well everything that's required. Makes it the best dealership experience. Before COVID, you had nice snacks and a comfortable lounge. Looking to a better 2021!
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cyrena to be a positive one at Capistrano Mazda. Please don't hesitate to reach out if you need anything else. Kate
"AJ & Jerry were incredible to work with. Both were..." AJ & Jerry were incredible to work with. Both were efficient, thorough, and very kind. Definitely would recommend this dealership if personalized service is something you value. Thank you! Lance W & Bob L -
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with AJ & Jerry! Congratulations on your new car, Lance & Bob! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"Fabulous experience at every level...we couldn't be..." Fabulous experience at every level...we couldn't be happier with the purchase at every turn. The finance and sales team are top notch! We look forward to doin more business with Capistrano Mazda,
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We hope you enjoy your new purchase! Kate
"I could not be happier with the service I receive at..." I could not be happier with the service I receive at Capistrano Mazda. It’s very simple to schedule/change an appointment by phone. The service center is often very busy, but it never feels chaotic—everything is VERY well-organized. From the moment you pull in, you are greeted, and they show you exactly where to put your car. You’re then escorted to a service rep for check-in who goes over the reason for your visit and they listen carefully to all of your concerns. I ... read more
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"San Juan Capistrano Mazda is the best dealership we have..." San Juan Capistrano Mazda is the best dealership we have ever worked with! This is our second car we have gotten from them and definitely not our last! Forouz and her team are the best! They make car buying so easy and fun. Thank you San Juan Mazda!
Business response:
Thank you, it's great to hear that Forouz and the team provided such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Capistrano Mazda! Kate
"Great dealer and staffs. I have come back to this dealer..." Great dealer and staffs. I have come back to this dealer for my second purchase, they make it easy and comfortable. Will be back again.
Business response:
It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Capistrano Mazda! Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is open now. It will close at 8:00 p.m.