This profile has been claimed by the business owner or representative.
Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Whitney and AJ were very helpful, we had a very good..." Whitney and AJ were very helpful, we had a very good experience buying this car! We are very impressed with our CX 30 turbo and are looking forward to taking it out to enjoy the great outdoors. If you have to social distance this is the way to do it!
Business response:
Thank you for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that both Whitney and AJ were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new CX 30 turbo, Steve! Kate
"Another excellent experience - prompt service, courteous,..." Another excellent experience - prompt service, courteous, and fair pricing. This is the only dealership ive been to where I leave feeling good and that I have received a personal touch
Business response:
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Capistrano Mazda! Kate
"I bought my CX3 from Capo (2nd one from them) even though..." I bought my CX3 from Capo (2nd one from them) even though I live an hour away. I also bring my car to them for service rather than go to a Mazda dealer in my city. The staff are always friendly and professional, many of the ones who were there when I bought my first CX3 5 years ago are still there, that says a lot about how a dealership is run. I always wait for my car and they get me in and out quickly. As long as I live in SoCal, I'll be a Capo Mazda customer.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thanks for being such a loyal customer! Kate
"Excellent customer service, they do not pressure you to..." Excellent customer service, they do not pressure you to buy any unnecessary additions. This was the first purchase from a dealership in which I did not end up with a headache. They are true to the purchase price, nothing changes. Highly recommend them for your next vehicle purchase. They took time to go thru every feature in the car and helped set up our phones to with the Mazda app.
Business response:
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Capistrano Mazda. Kate
"My time at Capistrano Mazda was wonderful. The service..." My time at Capistrano Mazda was wonderful. The service was great and the staff were friendly and welcoming. Thank you for the helpful inspection video from Hector!
Business response:
Thank you for sharing your feedback. We appreciate your business and our team looks forward to serving you again soon! Kate
"Fantastic service, attitude and allowing me to decide..." Fantastic service, attitude and allowing me to decide what I really wanted and needed. OTTO and Paul were awesome and i really appreciate the entire buying experience. will definitely recommend and I love the car
Business response:
Thanks very much for your review, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Otto and Paul could make this a top-notch experience! We hope you enjoy your new car, and we look forward to serving you in the future! Kate
"Capistrano Mazda was friendly, professional and pleasant..." Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised.
Business response:
Thank you, Tony, for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate
"I followed my mechanic Hector from Phillips and have..." I followed my mechanic Hector from Phillips and have never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome!
Business response:
Here at Capistrano Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Alex, Diego, AJ, Kevin, and Alsion, and it was a pleasure having you at the dealership. Congratulations on your new 2020 Miata! We appreciate your review! Kate
"Cyrena Moreno was very helpful during my first service...." Cyrena Moreno was very helpful during my first service. She communicated very well and sent frequent updates throughout the day. I had an issue with my car play and she made sure it was looked at and taken care of!
Business response:
Thank you for your very kind review, Bridget! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cyrena here at Capistrano Mazda. Kate
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,572 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.