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Smileage Guaranteed!®
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"This was my first time service visit and it went well,..." This was my first time service visit and it went well, the people were great. I will be bringing my car back again, thank you Alex.
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate
"Alex is very attentive and helpful as always. Genuinely..." Alex is very attentive and helpful as always. Genuinely kind and friendly almost every time. Thank you for the great service and follow-ups, we appreciate it.
Business response:
We are very happy to hear that Alex and our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate
"As in previous transactions, Marcin knocked himself out..." As in previous transactions, Marcin knocked himself out doing a great job. I almost feel guilty seeing him work so hard. Customer service is at his very core.
Business response:
Congratulations on your new vehicle! We are so glad that Marcin and our sales team had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate
"Very friendly and efficient. Rick was great and we'd..." Very friendly and efficient. Rick was great and we'd definitely buy there again. All of our questions were answered and they got us through in the time promised. Zoom Zoom!
Business response:
Debra, Thank you! Rick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Happy "Zoom Zoom"! Kate
"Just a very pleasant experience! Efficient and easy -..." Just a very pleasant experience! Efficient and easy - done within an hour! Reasonable price. I would recommend Capistrano Mazda to anyone for vehicle service - and sales.
Business response:
Dean, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Kate
"Marcin and Capistrano Mazda do it again! They make it so..." Marcin and Capistrano Mazda do it again! They make it so easy to buy a car. Everything was done through text and email before I arrived. When I got there, I was in and out. Completed the contract, got excellent financing and an amazing extended warranty. When we were done, Marcin took the time to show me all the features of the car and help me set up the Mazda app. I am beyond happy with my experience. I highly recommend Marcin and his team. Thanks!
Business response:
Thank you so much for taking the time to share your feedback with us! We are delighted to learn about your positive experience working with Marcin and the team, and congratulations on your new Mazda! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate
"Ben was extremely helpful and flexible. I would certainly..." Ben was extremely helpful and flexible. I would certainly recommend him to other buyers. I was looking for a Miata and to my surprise the largest inventory in Orange county was just 2 miles away. Problem is, they are not all at the dealer location. They will fetch one for you to view, but not optimum. My biggest complaint and reason for the 4 star rating is that the $750 vehicle tracking system has been installed in all of their cars. Ben advised me of this right... read more
Business response:
Thank you so much for your kind words for Ben, and for taking the time to share your feedback. We hope you will enjoy your new Miata! Kate
"Like the new software video watching mechanic inspect the..." Like the new software video watching mechanic inspect the car. Car was very cleaned at conclusion of visit. Waiting room was pleasant and clean. wait time was reasonable.
Business response:
Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Kate
"Rick was so helpful, NOT pushy at all. He responded to..." Rick was so helpful, NOT pushy at all. He responded to our numerous questions expeditiously. He made the whole experience pleasant. A breath of fresh air when it comes to car shopping/buying.
Business response:
It's great to hear that Rick was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Congratulations on your new vehicle. Kate
Capistrano Mazda has a 4.9 star rating with 2,572 reviews.
Capistrano Mazda is closed now. It will open at 9:00 a.m.