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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Buying a part and trying to get a replacement part was/is like pulling teeth! This is/was my very first experience buying parts from Buy Auto Parts. After spending $1,500 for the part, that turned out to be defective, it caused another $600 for parts and labor for the damage that the defective part caused! After giving this company time to make it right, it was to no avail! I have requested a total refund and have not received it as of this date. I will never order another part for this company nor will I recommend it to an... read more
"This Company is something Unique and distinctive in this age we live .. I will not buy anything from others company except if I didn't find my car part that I'm looking for. Thank you .. Buy Auto Parts A+++++++"
"prime service. Congratulations."
"Purchased ignition coils for 2000 Toyota Tundra. Within a couple of weeks, engine had a severe misfire. Had to take the truck in for diagnostics costing $135 for them to tell me that one of the ignition coils was bad. I understand that the warranty doesn't cover labor, but I would not have had this expense if they sent reliable parts. Asked to speak to a supervisor and was just transferred to voicemail. Update...new part arrived and it was the wrong one. Called back and demanded that the correct part be over-nighted. "
"Good price, fast service, no glitches at all. The search function in the interface it rather limited,however. I found that needed a filler neck hose to go with the fuel pump I got, and it was not possible to search for parts other than by category. Too bad, because I ended up getting one elsewhere..."
"Unbelievably bad customer service + cheap incorrect parts!!! I purchased a AC Compressor kit for my '99 Lincoln. My mechanic told me that the cheap Chinese made evap unit didn't match the hoses of my car. So we didn't install the evap unit as I am supposed to, oh well. Tried to return the $45 part for a refund. MAJOR HASSLE ENSUES! I spent a total of 48 Minutes on the phone! Back and forth, on interminable hold. I am finally granted the refund less any discount ($38+). When I asked the rep for a RA shipping label is when he... read more
"On 2/142013 I bought a trailing arm for my Buick Regal.My order number was 282577.I want to thank Sean Heuer for the easy transaction and saving me 35.00 on it."
"They've sent me the wrong part, it cost me 2 days of rental car once my car had to stay at the shop until the right part came from other store. They've promised an immediate refund but they didn't fulfill the promise. It's taking me several phone calls with no solution for my problem. Very disappointing! "
"I received a part from Buy Auto Parts and it was missing a part. I called Justin at Buy Auto parts and he was a total ass. DO NOT BUY PARTS FROM BUY AUTO PARTS. TERRIBLE SERVICE AND CRAPPY CUSTOMER SERVICE. I WILL NEVER BUY FROM THEM AGAIN. THEY WOULD NOT FIX THE PROBLEM. I AM ALSO CALLING THE BETTER BUSINESS BUREAU,"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.