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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I order a some ignition coils from this seller and paid for 2nd day air. I call them on the 2nd day and was told my order was on the truck to be delivered within the next hour. I ask the sale person how do you know because you never asked my name or invoice number? Guess what it was never shipped and the guy on the phone did not help any. He ask what can I do to make this right? I told him to ship my parts overnight and refund my shipping cost. He stated he could refund the shipping cost but would not overnight the part bec... read more
"Item was deffective, At beginning they told me they will issue a store credit.Then they refused to do so. If you buying part to ship overseas DO NOT USE THIS COMPANY They will not cover your shipping and will not give you a penny back until you return item at your own expense"
"Got the wrong part. Had to fight to get the correct part, and had to pay for shipping the correct part as well as the wrong part."
"Purchased a fuel pump and it only worked for a week, paid to ship it back just to find out that I am unable to get a refund, only an exchange AFTER they get around to checking it in which I was told would take 5-7 business days! I can of course pay an $85 deposit and get one shipped out right away but why would anyone give in to this fiasco again? Not me- Never again!!! I will purchase from a local auto part store, end up paying less in the long run and having less headaches like this. This place is an absolute joke and any... read more
"Overall I am happy with the parts and price of the kit. I did call and verify the kit was for my vehicle with front and REAR ac. I was disappointed the rear expansion valve was NOT included. It would be a nice touch to have a selection that would include all parts for that model. As it was, it cost me two extra days dealing with two different local stores to complete the job correctly. At 95-103 those were two miserable days."
"Parts came on time and were nicely priced. They were less expensive as they would have been at a near by auto parts store. Will order again when needing new parts."
"Received the part quickly. It was not the right part. Kept me on hold for 45 minutes just to get a return shipping label. I am not a happy customer. Customer Service pleasant until you want to end your business with them. Then they are flat rude. Spoke with the manager, Bill, and he was very kind and empathetic. Took action and corrected the problem. Thanks to him."
"Don't understand this email, Order 612917, we received order along time ago and the starter was good do not send again. Thanks Tom "
"Buyautoparts.com sold me an o2 sensor that they assured me was the OEM/Mopar part. Not only did they send me an aftermarket part (for over 420% what all of the other venders were charging), they sent the wrong part number for my vehicle (They sent me a Denso 234-4764 when the correct aftermarket Denso part number was 234-4746). I returned the part with an explanation, and I still had to dispute the charge through my cardholder to get the refund. Their "EasyReturns" Policy is totally fraudulent. They still stuck me with ship... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.