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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I usually would not write a review for an ordinary transaction, but BuyAutoParts (I think the rep's name was Danny) was able to confirm for me that the part would fit our vehicle. This seems like a no-brainer but the fact that my mechanic received an a/c compressor from his supplier that did not fit made me appreciate that they spent the extra time to use the vehicle's VIN to confirm that it would fit properly. Having your a/c unit out in the south-east in Summer is not a fun experience... The buying process, etc... went ve... read more
"Steering rack bought from BuyAutoparts failed in 1,500 miles. Both initial part and replacement were not shipped on time despite promises of being in stock. Company is terrible at customer service. No return emails. Any call to supervisor ends up in voice mail without callback. Deposit never return, had to file dispute with credit card. Stay away. This appears to be a bunch of crooks. No other words to describe them. Stay away as far as you possibly can!"
"I ordered a turbocharger from Jonathan. He assured me several times that the part was made in Germany. I received the turbocharger and it is made in China."
Business response:
“It was explained to this customer numerous times prior to purchase that Borg Warner turbochargers has facilities in China, India, Germany and Detroit. Customer was also made aware of our return policy. Unfortunately the high performance turbo they purchase is ONLY manufactured in China.”
"Great Customer Service. Informed sales staff.. which is rare!.. Fast shipping.. what more could you ask for in a auto parts dealer... Oh thats right.. Great pricing.. I know i sound like a commercial.. but I'm a real person who's just sick on the mindless dullards found in most auto parts stores making a paycheck.."
"Got an estimate to replace the headlamps on a 2005 BMY Z4 convertible that I had just bought for my wife. Local repair shop was going to charge me $1,600 parts and labor. I ordered the headlamps from buyautoparts.com for $658.35.. I had another shop install them for $225.00.... THANKS BUYAUTOPARTS.COM "
"Purchased an A/C compressor for my car and saved 44% off what my mechanic was charging..."
"Buy Auto Parts mishandled my original AC compressor order and shipped the wrong product. They shipped the correct one after a phone call from me with a security deposit to insure return of the incorrect compressor. They subsequently shipped the correct, but not new, compressor. They are in the process of refunding the price difference between a new and a remanufactured compressor, along with the return of my $275 security deposit for return of the wrong compressor."
"just being honest..... I ordered part online... price was given and showed part was in stock... price was alright... following day... i received phone call,, part was out of stock.. did not come with drier and oil( compressor) all others did. i asked for free overnight shipping or discount due to there error...i paid more for the part and still paid for overnight shipping; no error on their end.... my bad... other then that ,, part worked great..."
"The auto parts that I ordered (A/C compressor kit) arrived sooner that expected which was good. All parts were in one complete package, not in several boxes. The only draw back was that there was not instructions in the kit. "
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.