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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Well, on this particular purchase, I am disappointed. 1. I had to ask for CS help because my AC Dryer had no part numbers and was from a DP Motorhome not an automobile or a HD Truck. 2. The online catalog was not available to me to review specs so I had to rely on the knowledge of the CS rep. I set pictures of the OEM dryer which showed the connections and an obvious pressure switch mounted. 3. The CS sent me a picture with no dimensions and asked if it would work. I returned a couple of questions and decided to try it. 4. ... read more
"JAMES CONTACTED ME AFTER THE SALE TO FOLLOW UP AND LET ME KNOW THE PART HAS SHIPPED."
"Great shipping reponse, but i wish i could talk just as highly of the part that was purchashed as i did about ordering and the shipping response. This AC compressor was of bad quality which caused me to have more time with installing it. There was a threaded hole for the suction line that had striped threads.I had to rethread to next size bolt. The new o-rings that came with it wouldn't seal, so i had to install the OEM's o-rings back on. Then the compressor clutch wouldn't start after putting the freon charge in it. Found ... read more
"Cheap prices, but good luck getting a refund or replacement if the part breaks before the warranty expires. I previously had written a positive review, 8 months ago, but that was before the part broke. When I called them to get it replaced, I knew from the person's attitude that it was going to be difficult. He wanted to talk to my mechanic, so I asked my mechanic to call them. They told him that he had to run a bunch of tests, which he did, and then after wasting his time, they finally told him he didn't replace this or th... read more
"I had a horrible experience with Buy Auto Parts. I ordered my part from the site using Paypal; the company received payment (according to my Paypal account) but did not send the parts. I called after a week, and the person on the phone had no idea what was wrong with my order. I informed them I understand mistakes happen, and I wanted to overnight the parts once they figured it out. They told me that they would call me back in an hour. 4 hours later, I had to call back again. The person on the phone told me they shipped it ... read more
"I used to work for this company, so you can BANK on what I'm about to tell you. Buying parts here is like shooting at a moving target in the dark. You never know what you are going to get or when you are going to get it or just how crappy it will be. If the price is better than most places, its because its a Chinese counterfeit. Out of the dozens of customer service people that work there, a small percentage have any clue what they are talking about and the majority are just trained to always say the right thing to cover th... read more
"Good Pricing, however, part did not ship when promised. Paid extera $30 for shipping and it is still not here, going to be at least three days late. Poor communication as I had to call them to find out that they sold the last one and it was now on backorder. My car is NOT RUNNING and I have had to rent a car waiting for this part. To be fair to them, I messed up my cc# initially, which delayed it the first time. The problem is I had to call them to find this out and then again to try and rush ship, which it did not. Hopeful... read more
"I was sent the wrong part. Andrew in sales agreed it was listed wrong and he would issue a full refund including shipping and will send me a return shipping lable if I would leave them a positive feedback on ebay. I returned item as requested and had to call to remind them to send the the full refund as promised, when I did receive refund they had charged me shipping. I called Andrew back and he said he never made that promis. I will not buy or recumend this seller! Update 7/24/2012 Now after BuyAutoPart sent me a email req... read more
"Part arrived on time in good condition. It was the correct part and fit."
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.