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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Ordered fuel pump for 2004 chevy classic. Received fuel pump for chevy silverado. Customer service was very friendly and helpful. Since had the fuel pump out just went to localauto part store and bought replacement pump. Shipped wrong pump back to buyautoparts.com. Had to pay for return shipping which on a part thats twice as big as what it should of been, cost me more. Once they recieved the part back I got part of my money back. So in the long run I ended up paying way more and wasting gas. Honestly would of came out ahea... read more
"I cant believe they don't warranty a lot of their items, I know they are made in china no matter how much they sugar coat it, called and the managers dont like to give you help at all, just try to make it all seem like its your fault!!! "
"The package arrived before the scheduled delivery! I actually ordered the wrong year parts, but no problem - for $10, I was sent a return label, (the package was 17 pounds, so this was a great deal). The customer service folks even tried to turn around the order, so I would have less time to wait for the correct parts. The only problem I had was with the "online chat" idiot. Clearly not from this country with the nuance of English not understood, uninspired, repetitious and lacking in any knowledge about everything I asked ... read more
"works and all, but unnecessary to have customers do reviews. We had Austin"
"This company sold me a defective part, which worked for a couple of weeks then started leaking. Apparently, they have a no refund policy. If their part is faulty the first time, why would I want a replacement and take another risk?"
"Disclaimer: I am the owner of an auto body repair facility and feel partly to blame because I did not notice their website had incorrect information displayed for my vehicle. Review: One of my worst auto parts buying experiences. Purchased a radiator for a 2007 Grand Cherokee with the 3.0L Turbo diesel. The part I received was for a 3.7L or 4.7L Gas. Their website shows the same part compatible for all 3. Chrysler has 2 separate Mopar part numbers for the (3.7L and 4.7L) and 3.0L Diesel. Called customer service. In the begi... read more
"I had an issue with an item and their customer was ready to help. Customer Service was ready to help and made my contact with them a good one. I would buy from them again just because of their customer service and standing by their produces. "
"this is my 2nd order with Buy Auto Parts, & I was greatly disappointed I placed my order @ approx. 9am PST on 11/8/13 & did not receive my parts until 11/18/13 later then I was told all my parts were in stock, after finally receiving my parts I took them to my mechanic and he saw my invoice and informed my that I paid too much for several of the parts, so not only was out without transportation I overpaid, so this was not a good experience for me"
"Mercedes strut was defective"
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open at 9:00 a.m.