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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"This company is a scam. They told me my order would ship out that day so I hired someone to install the day after it was scheduled to arrive according to the tracking number. When it arrived, the main part of my order was missing. Calling customer service was an estimated 60 minute hold time so I tried sales which was only a few minutes (they're great until they get your money). The rude sales agent said it was shipped in 2 parts but wouldn't give me the tracking number and cut me off only to transfer me back to the 60 minu... read more
"This was my first and last experience with buyautoparts.com. I found them through a search engine when I was looking for a throttle body. They had a price that was a little better than Rockauto plus they knock off $10 on your first order so I thought I'd give them a try. Website said in stock, ships next day, so I ordered using PayPal for extra protection. The order was accepted and the funds taken within minutes. The following day I received notice from PayPal that my order was canceled and that it would take three busines... read more
"Worse customer service in the world never ever answer the phone voicemail box always full spent almost 2 hours total on hold over 2-3 days never use this company. NO PACKINGS SLIPS adds to problems!!!!"
"DONT bye anything from this company they r froud I bye supergharger from them and they charge me 391$core and now I return the core with ups and they telling me that they don't receive it I call them they put me on hold for 1HOUR AND 30 MIN . BYE SOME WHERE else very bad "
"the part just died after 1year 8 months? so ...lets see if they reply now to replace it "
"Horrible service. Sales answeres right away and takes your money. No shipping and tracking numbers. If you try contacting service...hold for an hour and get hung up on, very rude people. Ordered a disc brake conversion....wrong rotors and no equilizer valve and lines. the service people won't help and sales says i ordered the wrong parts. Now the item i ordered can't be found on E-Bay or there website, strange. I would not buy from these people ever again. Never experienced service this bad."
" Received solicitation email from this company to buy a brake rotors and ceramic pads for my Honda pilot. I acted on it and placed an order. my paypal been charged. then i received a confirmation email . a few hours later i received another re-mail telling me that they are having an issue with my order and I should call them to resolve it. I tried... every time i call i been told that the waiting time is 3 -5 minutes. apparently those are Californian minutes and could last as long as 40- min to 1.25min each. finally after t... read more
"The parts they sent didn't fit. I hung up after being on hold for 55 minutes. I emailed them and 2 days later still no response."
"I am on my 3rd AC compressor, I am paying $600 dollars each time to have 1 of BuyAutoParts .coms defective ac compressors put in my car. They state they have been in business for 25 years and want you to believe they are a big reputable company. They have 1 location so dont bother asking for a corporate #. when you call customer service the person that answers the phone only has 1 supervisor same location. ( How do you judge a good auto parts retailer? Simple, look at the warranty policy. 30 day? 90 day? Maybe 6 months? We ... read more
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.