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Bob Bell Chevrolet of Bel Air
- Automotive
- Bel Air, MD
About this business
Location details
1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Run away from this Dealership Will never buy here again, and don't recommend anyone else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those words are listed under all the cars online. So i bought a car yesterday, and asked can i purchase this for MSRP. I said im do not want to be paying dealer mark up. Im willing to MSPR. They said yes come on in. So they tell me MSRP, freight, and tax. For common knowledge freight is already included ... read more
Business response:
Hello, Bob Bell Chevrolet of Bel Air appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our dealership, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you
Run away from this Dealership Will never buy here again, and don't recommend anyone else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those words are listed under all the cars online. So i bought a car yesterday, and asked can i purchase this for MSRP. I said im do not want to be paying dealer mark up. Im willing to MSPR. They said yes come on in. So they tell me MSRP, freight, and tax. For common knowledge freight is already included ... read more
Business response:
Hello, Bob Bell Chevrolet of Bel Air appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our dealership, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you
Before you buy… Bob Bell Chevrolet of BelAir General Motors Chevrolet READ BEFORE BUYING A VEHICLE OR TAKING YOUR CAR TO BE SERVICED!!! I bought a Chevy 2015 Equinox two years ago from Bob Bell. It started having engine issues last year (October 2021), I brought the vehicle in for service then. In March 2022 the engine failed, the vehicle was literally non operational. Got it towed, I just picked up my vehicle on Monday (06/23/2022). Drove my vehicle 15 miles and it died, there was smoke under the hood, the smell of cables/e... read more
Business response:
Hello Hector, Bob Bell Chevrolet of Bel Air appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our dealership, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact me at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. - Jeffrey Chenoweth
Labor charges are ridiculous Labor charges are absurd..charged $740 labor for 3 hours work to replace 2 front wheel bearings..can’t afford this on a fixed income..won’t go back too expensive
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (410) 879-2544 and we'd be happy to help you out. Cheers, Bob Bell Chevrolet of Bel Air
Poor customer service in sales I contacted dealership on 12/6 requesting to speak to sales manager was put thru to a sales consultant requested info on ordering a new c8 corvette was informed that market adj was 10k while 3 months ago it was only 5k this would have been a cash transaction my thought was trying to keep the business in Harford county vs going elsewhere it seems this location and staff has no caring for customer service or it’s willingness to sell a vehicle in these tough times..
Business response:
Thank you for providing your feedback and letting us know about this issue, John. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (410) 879-2544 and we'd be happy to help you out. Cheers, Bob Bell Chevrolet of Bel Air
DO NOT GIVE THIS DEALERSHIP YOUR BUSINESS! I give you no stars but have to do at least one for this to post - the service I experienced there was absolutely awful. After purchasing several vehicles over the years from you & having our vehicle serviced only at your facility, you basically ruined it & your reputation. You put my family at risk with the neglect over the years of service. Your "multi-point safety inspection" is a sham & a joke. Your service manager should be ashamed of his lack of action & attitude he gave me. I... read more
Business response:
Hi Anne, we set a high standard for ourselves and are truly sorry to see that standard was not met in your interaction with us. - Bob Bell Chevrolet of Bel Air
Avoid at all costs!! Honestly they deserve 0 stars. I called ahead to check availability on a car and request the car be ready for me to check out later that day. I was told that the car was in a satellite lot and the "sales manager" would not allow it to be fetched until I actually showed in person as they have a lot of no shows. Despite my misgivings I agreed and set a time for myself and daughter to meet at the dealership. Once we arrived we requested to see the vehicle. The salesperson (Brittany) took a bunch of informat... read more
What a mess! What a mess! Bought a used car from Bob Bell Bel Air, had minor damage they promised to fix, tried to get an appointment it took two weeks to get a call back. Drop off car, we called and it sat there all day saying nothing was authorized to be fixed!! Give me a break. In the meantime on day two of ownership the car would not start. They would not pay for a tow back to dealership to see what is wrong. Found out they never tightened the wires to the battery they installed! Stay away. They want your cash and do not... read more
Car was returned filthy After service for FOB issue my C7 was returned to me filthy. Exterior was absolutely filthy. Shows lack of respect for customer. Car arrived at service center very clean but was returned absolutely dirty.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ron. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (410) 879-2544 and we'd be happy to help you out. Cheers, Bob Bell Chevrolet of Bel Air
Frequently asked questions about Bob Bell Chevrolet of Bel Air
How is Bob Bell Chevrolet of Bel Air rated?
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 4,148 reviews.
When is Bob Bell Chevrolet of Bel Air open?
Bob Bell Chevrolet of Bel Air is closed now. It will open tomorrow at 9:00 a.m.