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Bob Bell Chevrolet of Bel Air
- Automotive
- Bel Air, MD
About this business
Location details
1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The worst place i have ever been I emailed this dealer many times to ask if the 2013 silverado was there .I told them i was driving a long distance .One of their salesman Rob emailed me back and said yes the truck was there .So we set up a time and day to look at the truck .This was friday evening .I was coming down sat morning .I drove for and hour and a half .Rob was busy with another customer .I waited and waited .So a half hour later i asked one of the other four salesman standing around where the truck was i would like ... read more
Business response:
We appreciate your candid feedback. The situation that you described doesn't sound typical of our staff. We take pride in maintaining excellent business relations. Please allow us the opportunity to speak with you directly. If you're willing, contact our General Manager at (410) 879-2544 so that we may discuss ways to improve your future dealings with Bob Bell Chevrolet Of Bel Air.
"VERY POOR CUSTOMER SERVICE, LONG WAITS" In all but one of my visits to Bob Bell, I have experienced very long wait times. I simply stop in for an oil change and it takes anywhere from 1 1/2 to 2 hours. The service is slow and they say they perform a multi-point inspection, but you do not receive any paper work afterwards detailing what they looked at. The supervisor of the sales department was very rude on my last visit and tried selling me on maintenance that my vehicle did not need. In addition, I presented a coupon upon ... read more
Misleading advertisement I've seen the same car listed on multiple websites. The advertisements are very misleading. Mr. Mark Conrad list false information on his vehicles. They claim the car has "Bell Care" which includes a lifetime engine guarantee. He conveniently leave out that it only applies to new and certified vehicles!! Then he argues when it plainly written in black and white. He then has the nerve to tell you 'I won't sell you a car'. Super obnoxious!! I'm glad I did not take the trip as you know thing only get wo... read more
Service appointment not honored I had an e-mail notice to schedule service, which I did and it was confirmed. I arrived before the appointment time and was told I would have a 2 1/2 hour wait, as service was a first come ,first serve basis and I should come back when it slowed down. This was the first service on a 2013 Malibu. Why have a scheule for appointments that is not honored? I have no interest in playing guessing games about simple car service. This was the second new car I purchased at Bell, but it maybe my last. Pe... read more
Frequently asked questions about Bob Bell Chevrolet of Bel Air
How is Bob Bell Chevrolet of Bel Air rated?
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 4,024 reviews.
When is Bob Bell Chevrolet of Bel Air open?
Bob Bell Chevrolet of Bel Air is closed now. It will open tomorrow at 9:00 a.m.