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1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a great experience at Bob Bell Belair Sam Culver I had a great experience at Bob Bell Belair Sam Culver was my salesman and he was a pleasure to work with. I would recommend going to him if you are looking to buy a new vehicle
Business response:
Hello Charles, Bob Bell Chevrolet of Bel Air appreciates you taking the time to rate us! We are pleased to hear about your great experience with Sam and the Sales Department. Thank you and have a great day!
What a missed opportunity. What a missed opportunity. The salesperson I worked with, Clarence, was phenomenal. Very helpful, friendly, not pushy, and relentlessly positive. The used car manager, Jason, could not have been more different. After my test drive, I presented a CarMax value for my trade-in. Unsurprisingly, the manager returned with a much lower offer, (despite having the VIN, he managed to downgrade the trade value by putting in lower specs (2wd, instead of 4wd, etc). When he finally agreed to match the CarMax off... read more
Was initially contacted when I sent an inquiry, but never Was initially contacted when I sent an inquiry, but never heard back after that. I had asked for a copy of the sticker and he offered additional pics. I received the sticker, but no replies after I attempted to follow up.
Business response:
Hello Brian, We take your concerns seriously. We do apologize for the lack of communication, normally we are much better. Feel free to reach out to our Sales Manger Jason Galloway JGalloway@bobbell.com to discuss and/or for help with your vehicle search. We cannot find you in our database under this user name (too many Brians in the database). Best, Heather
I was there nearly 5 and a half hours for an oil change. I was there nearly 5 and a half hours for an oil change. Never coming back, I will have my car serviced somewhere else from now on.
Begged my son to not buy on marketplace. Begged my son to not buy on marketplace. Talked him into a dealership to get a “better” chance at a good vehicle. Had the truck 60 days. Oil drained completely out. Needs 15 hours of labor. The only offer of info from this dealership was “you didn’t purchase an extended warranty”. AND IF I WANTED PROBLEMS I WOULD’VE SAVED MONEY ON MARKETPLACE. Way to stand behind your sale of JUNK!
After owning Chevy trucks for 25 years i will never buy After owning Chevy trucks for 25 years i will never buy another thanks to my experience with this dealer and Chevy's lack of customer service and support. Do a lot of research and save yourself a lot of trouble by taking your business elsewhere.
Always a great experience. Always a great experience. Highly recommend. Have been going here for over 20 years. Always let you know the status of your vehicle and turn around was faster than expected and promised.
Not such a great experience at bob bell in bel air last Not such a great experience at bob bell in bel air last night. Our salesman was nice, But our interaction with management left something to be desired. We had several conversations over several days with our salesman. We made our terms very clear during each interaction. We reached an agreement, and went to pick up the car last night. Our family was shown the car, we loved it, and everyone was super excited. Then the other shoe dropped. We were casually told that the ap... read more
On Dec 14 I purchased a new vehicle from Bob Bell Chevy On Dec 14 I purchased a new vehicle from Bob Bell Chevy Bel Air. I received the best customer service from my Sales Rep Clarence Smith and highly recommend him. When it comes to finance, be cautious with Justin Franchischetti! I expressed I wanted to finance my vehicle through my current bank whom I had already spoken to before my test drive. I was aware of the current rates and knew my credit score. Justin insisted that they prefer to do business with APGFCU. I request... read more
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 4,115 reviews.
Bob Bell Chevrolet of Bel Air is closed now. It will open at 9:00 a.m.