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1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I thought I had the pleasure of purchasing a BRAND NEW I thought I had the pleasure of purchasing a BRAND NEW Chevy Traverse from this dealership back in 2019. And by brand new I mean the car had 12 miles on it when I drove away after purchase. Well, 5 years and 2 months later my engine literally exploded- leaving me, my husband, and our 3 young children STRANDED 5 hours away from home after traveling back from helping hurricane victims. Nothing says quality like a car that craps out at 54 THOUSAND MILES. This car received o... read more
I brought my 2017 Corvette to Bob Bell Chevy of Bel Air, I brought my 2017 Corvette to Bob Bell Chevy of Bel Air, Maryland for service. Service Advisor Tina Wolff was outstanding. She was very courteous and professional. She went above and beyond to satisfy me. She is an asset to Bob Bell Chevy of Bel Air.
Business response:
Thank you for your review. We really appreciate it. We are delighted to hear that TIna provided excellent customer service! Heather
Great service. Great service.Ozzy the service Manager was super helpful. Just wish service on my transmission didn’t take so long.
Terrible service. Terrible service. Was told knocking in motor was normal after 50000 miles of no knocking. $100000 piece of junk. Would not even properly diagnose. Went off a bulletin to claim normal operation. Did not even listen to my complaint to properly diagnose. Must take truck elsewhere with real mechanics.
DISHONEST! DISHONEST!!! BEWARE BOB BELL is shady! Particularly Jason Galloway the sales manager. They sold me a used car with a known defect and concealed it. I brought it back less than 20 miles later and explained the issue and they said it wasn’t a safety issue and they would not fix it. Unfortunately for me, it is only noticeable during a cold start, after the car has sat for many hours. When you start it up it makes a dreadful sound. I stated to them I was unaware of this problem, they did not disclose it to me and purp... read more
My worst ever experience I requested something done on My worst ever experience I requested something done on my car They call me to pick that is was ready I paid got in my car and something else was apparently done on it and charged me $1,100.00 I requested to be corrected and the said that it was my fault and I had to paid for it. The bumper was removed to do what they said they did and I cry by seen what terrible job the did I contacted Greg and mister ken And none of them picked ip the phone And have not returned my emai... read more
Service is horrible Service is the worst. I had appointment on April 7 for an oil change and have my air conditioner checked. Katie was my tech, oil change was done (which we have to pay for because when we purchased our car it was free oil changes but 2-3 after purchase we were told they weren’t included anymore because of the price of the car) I was told I needed a high pressure line Katie said she would check our warranty and get back with me. Two days later she called and said it was covered and it would take 3-5 to get ... read more
Oily sales people, be ready to run Despite the sticker in the window saying they offer a 30 day warranty, they say that was just a mistake, and they really have no warranty. The finance guy in the back mentions more fees that the salesman somehow "forgot" to include in "the number" before I left my house. I'm shocked they remain in business.
dealer refused to honor buyers guide warranty. I purchased a vehicle from bob bell chevy and the vehicle came with a limited drivetrain warranty for 30 days and a 1000 mile limit. after 10 days I detected that the vehicle had a shutter in the drive train so I returned it to the dealer 10 days after it was delivered to me. the service department repaired the transmission and told me I owed 1,050 dollars. the service department did a good job and treated me fairly. how ever when the buyers guide warranty was presented to manag... read more
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 3,908 reviews.
Bob Bell Chevrolet of Bel Air is open now. It will close at 9:00 p.m.