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Bob Bell Chevrolet of Bel Air
- Automotive
- Bel Air, MD
About this business
Location details
1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy to work with Ken did a great job working the sale over the phone.
What a missed opportunity. What a missed opportunity. The salesperson I worked with, Clarence, was phenomenal. Very helpful, friendly, not pushy, and relentlessly positive. The used car manager, Jason, could not have been more different. After my test drive, I presented a CarMax value for my trade-in. Unsurprisingly, the manager returned with a much lower offer, (despite having the VIN, he managed to downgrade the trade value by putting in lower specs (2wd, instead of 4wd, etc). When he finally agreed to match the CarMax off... read more
Was initially contacted when I sent an inquiry, but never Was initially contacted when I sent an inquiry, but never heard back after that. I had asked for a copy of the sticker and he offered additional pics. I received the sticker, but no replies after I attempted to follow up.
Business response:
Hello Brian, We take your concerns seriously. We do apologize for the lack of communication, normally we are much better. Feel free to reach out to our Sales Manger Jason Galloway [emailprotected] to discuss and/or for help with your vehicle search. We cannot find you in our database under this user name (too many Brians in the database). Best, Heather
I was there nearly 5 and a half hours for an oil change. I was there nearly 5 and a half hours for an oil change. Never coming back, I will have my car serviced somewhere else from now on.
On Dec 14 I purchased a new vehicle from Bob Bell Chevy On Dec 14 I purchased a new vehicle from Bob Bell Chevy Bel Air. I received the best customer service from my Sales Rep Clarence Smith and highly recommend him. When it comes to finance, be cautious with Justin Franchischetti! I expressed I wanted to finance my vehicle through my current bank whom I had already spoken to before my test drive. I was aware of the current rates and knew my credit score. Justin insisted that they prefer to do business with APGFCU. I request... read more
Terrible service. Terrible service. Was told knocking in motor was normal after 50000 miles of no knocking. $100000 piece of junk. Would not even properly diagnose. Went off a bulletin to claim normal operation. Did not even listen to my complaint to properly diagnose. Must take truck elsewhere with real mechanics.
DISHONEST! DISHONEST!!! BEWARE BOB BELL is shady! Particularly Jason Galloway the sales manager. They sold me a used car with a known defect and concealed it. I brought it back less than 20 miles later and explained the issue and they said it wasn’t a safety issue and they would not fix it. Unfortunately for me, it is only noticeable during a cold start, after the car has sat for many hours. When you start it up it makes a dreadful sound. I stated to them I was unaware of this problem, they did not disclose it to me and purp... read more
My worst ever experience I requested something done on My worst ever experience I requested something done on my car They call me to pick that is was ready I paid got in my car and something else was apparently done on it and charged me $1,100.00 I requested to be corrected and the said that it was my fault and I had to paid for it. The bumper was removed to do what they said they did and I cry by seen what terrible job the did I contacted Greg and mister ken And none of them picked ip the phone And have not returned my emai... read more
Service is horrible Service is the worst. I had appointment on April 7 for an oil change and have my air conditioner checked. Katie was my tech, oil change was done (which we have to pay for because when we purchased our car it was free oil changes but 2-3 after purchase we were told they weren’t included anymore because of the price of the car) I was told I needed a high pressure line Katie said she would check our warranty and get back with me. Two days later she called and said it was covered and it would take 3-5 to get ... read more
Frequently asked questions about Bob Bell Chevrolet of Bel Air
How is Bob Bell Chevrolet of Bel Air rated?
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 4,202 reviews.
When is Bob Bell Chevrolet of Bel Air open?
Bob Bell Chevrolet of Bel Air is closed now. It will open at 9:00 a.m.