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Bob Bell Chevrolet of Bel Air
- Automotive
- Bel Air, MD
About this business
Location details
1230 Belair Rd, Bel Air, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
NOPE! I would never recommend this establishment to anyone, and I wish there was an option for zero stars. We were having a great day and looking to purchase a car. Travis Rowe stated that he was a manager and after having a horrible experience with him, I called back to speak with a “different manager” and was told that he was in fact, NOT a manager. I don’t appreciate being lied to. This place clearly runs on dishonesty and they’re okay with that. I’m not sure what kind of business this place is running But DO NOT purchase... read more
Bait and switch Sent an email advising I was interested in a new truck. Since I was already shopping I knew of the varous incentives and rebates. So I advise I want the 0% finincing offer as well as other details that may or may not make me eligible for some of those rebates. Sales reached out to me and I asked for the price based on information I provided, I was given a price. When I then later received a worksheet with all the details the price went up nearly 2K and when I asked why I was told that it was because I wanted ... read more
Absolutely done with this dealership Sold a vehicle out from under me right before I picked up an check to go get the vehicle I was purchasing. Never notified me until I let the salesman know I got the check for the vehicle. Salesman then just wanted to side with the dealership from then on. Purchased 4 cars from them previously. NEVER AGAIN!!
Business response:
Hello Chris, I want to assure you that we take your concerns seriously at Bob Bell Chevrolet of Bel Air. We continuously strive to provide our customers with excellent service, and I am sorry to learn that was not your experience. Please contact me at your earliest convenience to discuss your concerns further, as your satisfaction is of utmost importance to us. - Ken Ehrhardt
Terrible Service Oswaldo Gonzalez does not explain services to your vehicle properly. He falsely advertised a service to my vehicle stating it was under warranty when it was not. He did not disclose to me the price of this service until after it was done and I ended up spending hundreds of dollars. I will not be returning to bob bell for future services.
Business response:
Hello Trinity, we appreciate you taking the time to share this important feedback with us. At Bob Bell Chevrolet of Bel Air, we pride ourselves in efficient and transparent dealings with our clients. We always want our customers to be satisfied with our service department, and I am sorry to learn that this has not been your experience. Please contact me at your earliest convenience to discuss your concerns, as we would like to rectify the issue. - Jeffrey Chenoweth
No one disrespects my coin Hmmmm it pains me to write this review. This dealership has dropped the ball for the final time. When my mom can't get basic service or a call back when there is an issue after you have just purchased your 4th or 5th vehicle from the same location and have my mom stressed about a vehicle that she just took off the lot a couple months ago. To add to the disregard of us as customers, to call your sales person to whom you have been dealing with for a decade or so now is just completely unacceptable. O... read more
Business response:
Hello, Bob Bell Chevrolet of Bel Air appreciates you taking the time to share this important feedback with us. We always want our customers to be satisfied with our dealership, and we are sorry to learn that this has not been your experience. If you would like to continue this conversation, please contact us at your earliest convenience to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you.
Run away from this Dealership Will never buy here again, and don't recommend anyone else. Directly from their website " We believe in market value pricing, all vehicle in inventory. We do not mark them up to mark them down." Those words are listed under all the cars online. So i bought a car yesterday, and asked can i purchase this for MSRP. I said im do not want to be paying dealer mark up. Im willing to MSPR. They said yes come on in. So they tell me MSRP, freight, and tax. For common knowledge freight is already included ... read more
Before you buy… Bob Bell Chevrolet of BelAir General Motors Chevrolet READ BEFORE BUYING A VEHICLE OR TAKING YOUR CAR TO BE SERVICED!!! I bought a Chevy 2015 Equinox two years ago from Bob Bell. It started having engine issues last year (October 2021), I brought the vehicle in for service then. In March 2022 the engine failed, the vehicle was literally non operational. Got it towed, I just picked up my vehicle on Monday (06/23/2022). Drove my vehicle 15 miles and it died, there was smoke under the hood, the smell of cables/e... read more
The worst place I ever bought a car from,they scam I was lied to several times they are con artist and acted like they were doing me a favor by selling me a car. Jason Galloway is their token black guy he’s not to be trusted!!! He’s not a brother by far!!!! Your just a number to these people!!! Black men and women stay away from this establishment this was by far the worst car buying experience!!! It started off well and ended horribly all because they lie and play games!!! I would never go back nor refer my worst enemy!!! P... read more
Labor charges are ridiculous Labor charges are absurd..charged $740 labor for 3 hours work to replace 2 front wheel bearings..can’t afford this on a fixed income..won’t go back too expensive
Frequently asked questions about Bob Bell Chevrolet of Bel Air
How is Bob Bell Chevrolet of Bel Air rated?
Bob Bell Chevrolet of Bel Air has a 4.3 star rating with 3,908 reviews.
When is Bob Bell Chevrolet of Bel Air open?
Bob Bell Chevrolet of Bel Air is open now. It will close at 9:00 p.m.