This profile has been claimed by the business owner or representative.
221 3rd Ave SE Suite 300, Suite 300,, Cedar Rapids, IA, 52401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beware! This company is a scam. Never saw any results, ever. Canceled service and they kept charging me, for months.
Business response:
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We have attempted to contact you in hopes of discussing your account further but have been unable to reach you. We understand that you were concerned about ensuring that your account was cancelled. A cancellation has now been processed for all products and services, and no further payments are required on your account. After review, your concerns have been addressed, and we have sent you an email with direct contact details... read more
Hibu is a terrible company that promised lots of leads with their ****** ads, marketing, and website, yet that's not what happens. Once you sign up, they purposefully wait until the cancellation period is over to start working on anything. Then you realize it's all not what was promised. Thousands of dollars in a six month contract and few leads. They also said you could easily transfer the website they built for you once you're done with your contract and that's also not the case. So after paying tons for the website and SE... read more
Business response:
At Hibu, we take every concern seriously and we want to thank you for speaking with us regarding your concerns. We understand that you were concerned about your previous website and the Hibu-built website. We have verified that we only logged in to your domain to point it to the website that Hibu built and the previous website was not touched. We also went over policy on the Hibu-built website and forwarded your concerns to management for review. We understand you were also concerned about ensuring that your account was clos... read more
Hibu is a deceptive and predatory company. We hired them for social media marketing and saw an immediate decline in both sales and revenue within just 1.5 months. Their team failed to deliver anything they promisedno real strategy, no results, no professionalism.After realizing their services were actively hurting our business, we paid for what was used and requested cancellation. Instead of respecting that, theyre now threatening to send us to collections for the remaining 6-month contract. This is pure extortion.Whats wors... read more
Business response:
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We have attempted to contact you in hopes of discussing your account further but have been unable to reach you. After review, we were unable to confirm your concerns. We have sent you an email with direct contact details should you require further assistance. On 12/11/24, when you agreed to the advertising, a SOW (Statement of Work) was emailed to you that listed the expected results of the program. After a thorough review,... read more
*AVOID PLEASE* I hired them to start growing my home improvement company with SEO. A week after I signed, the *** I was communicating with left the company. They were building a new website under their platform and couldnt even get the company name right. Two sections one the site used a different word in place of a word in my company name. I would circle the mistakes (an incredible amount) week after week and ask for fixes. They just wouldnt fix it or they made another mistake while fixing it. We couldnt even go live. I fin... read more
Business response:
At Hibu, we take every concern seriously and strive to turn every complaint into a 5-star Hibu review. We would be happy to look into your concerns, but we are unable to locate your account with the information you provided. Please provide us with the business name, phone number and account number so we can investigate it further.
? One Star Unprofessional, Misleading, and **************** My experience with this company, particularly with ***** as the sales representative, was nothing short of disastrous. ***** delivered a polished and enticing sales pitch, emphatically claiming her company was the premier choice for our needs. Unfortunately, her assurances could not have been further from the truth, and the results of their involvement were negligent, incompetent, and financially harmful.1. Deceptive and Damaging Website OptimizationWithout proper c... read more
Worst serice ever. If I would , I will give them 0 star. Dont use them, they just know take your money, they dont bring the result and when you complain and want to cancel, they make a difficult time to cancel and make you pay final cancel fee:
Dont use Hibu. They have bad service, no result . They will not let you cancel if your business no glow . Waste money . They always try to hold you stay if you try to cancel. If I would I will give them0 star .They would not care client business
Business response:
Thank you for speaking with us regarding your concerns. We understand that you were concerned about your performance results. When we first partnered with you, you were given a Statement of Work that said the Search would have a Click-Thru-Rate >1% and Cost-Per-Click of $3.50. We exceeded that with a CTR of 9.12% and CPC of $1.08. The *** also said the Display would have ****** to ****** impressions with ****** clicks per month.We exceeded that with over ****** impressions and 261 clicks per month. We expected Social to have... read more
Avoid Hibu at All Costs Predatory and Dishonest Working with Hibu has been one of the most frustrating and disappointing experiences Ive had as a small business owner. They make big promises about visibility, leads, and ROI none of which they deliver on. Instead, youre met with vague metrics, underwhelming results, and a patronizing suggestion that you just need to spend more to see better outcomes.Their sales pitch is slick, but its all smoke and mirrors. They prey on small businesses with limited marketing knowledge, locki... read more
Business response:
Thank you for speaking with us regarding your concerns. We have attempted to contact you in hopes of discussing your account further but have not been able to reach you. After reviewing the issues you have reported, we found all your concerns to be in order and have emailed you with a direct number and email, should you have further questions or concerns.
These are not honest people they tell you everything but the things that you should know keyword you wont be on ****** or on the site if you dont have no clicks, they never told us that they never told us that we had to have $2500-$3000 to stay on ****** 24 seven they never told us that I dont think this company worked one star they just wear boos at us just to get the contract done this is so wrong. I trusted her.
Business response:
Thank you for speaking with us regarding your concerns. We understand that you were concerned about your marketing program and how it was presented. We have addressed this with the management staff. We understand you were also concerned over being locked into a contract for products misrepresented; the contract has been cancelled, and we adjusted the final bill to ensure that you will owe nothing. We are happy that we were able to reach a mutual agreement on this matter and are glad you were satisfied with this resolution.
Hibu has a 3.5 star rating with 800 reviews.
Hibu is closed now. It will open tomorrow at 8:00 a.m.