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Findlay Toyota
- Automotive
- Henderson, NV
About this business
Location details
7733 Eastgate Rd, Henderson, NV, 89011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
"I purchased a lease for a Rav4 back in December. It has..." I purchased a lease for a Rav4 back in December. It has been almost a month and my trade has NOT been paid off, and my new lease has NOT been funded. I have been incredibly patient on waiting for the funding to go through. I was asked today to put another payment on the car. This is a "yo-yo" scam. This has been beyond stressful and I am very disappointed with Toyota. I will be filing a formal complaint with the Federal Trade Commission.
"PARTS DEPT.......I recently broke an exterior plastic..." PARTS DEPT.......I recently broke an exterior plastic piece on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (plus shipping). None of the prices were more than $160 to my door. Since we are in a "Hard time right now", I decided to buy locally, so I contacted Findlay Toyota, Parts Dept. and was told the price was $218 plus tax.....($18 more than the MSRP). I decided just ... read more
"Parts Dept......I recently broke a exterior plastic piece..." Parts Dept......I recently broke a exterior plastic piece on my Tacoma. I looked up the part number and saw that Toyota had a MSRP of $196 for it. Looking on the internet, I found an average price of $130 (plus shipping). None of the prices were more than $160 to my door. Since we are in a "Hard time right now", I decided to buy locally, so I contacted Findlay Toyota, Parts Dept. and was told the price was $218 plus tax.....($18 more than the MSRP). I decided jus... read more
"Very offensive. When I asked about some figures in the..." Very offensive. When I asked about some figures in the Bill of Sale before going to finance for the official loan docs, he told me, "It was never that price." When in actuality, I was just confirming the terms again with the factory rebate. During negotiations, I said, "I know you can take that off (dealer accessory charges), and Michael responded, "You don't know anything." I get it. I'm trying to get the best price and so is the dealer (from their point of view). ... read more
"Monaliza and Iman S. doesn’t know know how to..." Monaliza and Iman S. doesn’t know know how to communicate. She told us that she will help us and Monday 5/18/20 she and John Carr will call the bank and help is to get an approval for the Rav4 used car that we’re interested. Iman S. came out after we test drive the car and he stated the same thing Monday. So I called texted Monaliza the phone number she provided Monday she text me back and stated wiring it. After Monday til now it’s been 1week I called and texted her again b... read more
"Service department " Not very happy with the service department. I took my truck in for 10 K service with appointments they kept me there for 2 .1/2 hours. Also I bought the truck here new drivers window tent was defected they replaced it and still has bubbles now I have to waste more time for them to fix it when it should’ve got fixed the first time
"Poor Experience. Go somewhere else" Visited to help my girlfriend get a new Rav4. This is not our first car buying experience, and we had visited several other local Vegas dealerships including Honda, ABC Hyundai and Autonation Toyota before coming in (by the way). I felt the salesmen we worked with were stereotypical car salesman that you see on tv. Two peopleworked as a team and kept changing numbers around and adding in hidden fees that we continually had to ask them to remove. We were flexible about price and didn’t for... read more
"I bought from them before and now I regret it." I am in the market for a new RAV4 and went to Findlay to get a good deal. We went back to the same salesman and explained our needs. We drove a couple different vehicles and stated we wanted the best price for our new purchase. We were quoted 32000. We went to two different dealerships with the same needs and were quoted 3 grand less. When we contacted "David" a manager, he said compare apple to apples and blew us off. They treated us like a number and gave no incentive to buy... read more
"Bad experience " Was lied to about price of car, tried to over charge me 2000 dollars more than listed price. Then he tried to make me pay for damage to the vehicle they said they would fix no charge. On top of that i never took possession of car and the manager said he would refund me my down payment on a certain day and failed to do so. Very disappointed, won’t be going here again.
Business response:
Hi Madison, We apologize for the delayed response, but we hope your refund has been issued by now. We are sorry that there were some issues regarding negotiation on price, but if you are still in the market for a vehicle, we would be happy to let our Customer Relations Manager know, and she can work with you to find what you are looking for at the price you are comfortable with.
Frequently asked questions about Findlay Toyota
How is Findlay Toyota rated?
Findlay Toyota has a 4.6 star rating with 18,295 reviews.
When is Findlay Toyota open?
Findlay Toyota is open now. It will close at 10:00 p.m.