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Findlay Toyota
- Automotive
- Henderson, NV
About this business
Location details
7733 Eastgate Rd, Henderson, NV, 89011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | Closed |
"Used lemon" Fonda wasnt the real problem Adrian Cardenas he lied about the condition of the car, They put us in a car for two weeks and the said bank didnt approve and we were put in car with a million problems. Dont go there if you have bad credit your the bottom of the barrel and treated like xxxx.
Business response:
Hi Dynita, our Management team on both the sales and service sides have been working with you to do what we can. Our Finance Managers always work with our customers to the best of their ability, regardless of credit, but in the unfortunate circumstance of having bad credit, their job is a little harder and the availability of vehicles whose loans would be approved is smaller. That being said, we would not sell a 'lemon' to anyone; every car we sell has gone through our shop and passed tests for safety. We are sorry there is ... read more
"Horrible " They low ball offer you on your trade the salesman are rude if you owe more then your cars worth the sales man told me if I would have known that I would have never had you come down to the dealership even called the customer relations manager and never got a call back
Business response:
Hi Jaylin, We are sorry to see that your experience here was negative. We have passed this review on to our Customer Relations Manager, and she has been informed to give you a call. Thank you for your patience.
"Liars" Had vibrations through steering wheel during hard braking in a turn they told me warped rotors which would make sense but it only had 8000 miles on truck. So they said they turned the rotors . Upon inspection they hadn't but swore they had. Anyone who has rotors turned knows what they look like. The only good thing is the work they didnt do wasnt out of pocket. NO JOKE.
Business response:
Hi, we are very sorry in the delay to address this, and apologize that you had issues with your truck that didn't get resolved properly. Please feel free to contact our Service Director Tommy Rayl at (702) 566-2557, and he will see to it that everything with your truck is working how it should be.
"Fluctuating Prices..." I have been a customer of Findlay Toyota's for over two years. I am at a point where my Toyota only needs maintenance every six months or so.... I have always tried to use a TOYOTA coupon when available and my service goes down to about $60. I have notice though, that the service price fluctuates depending on the service writer. Sometimes it's as the coupon state's ($56.95 including all shop fees, plus tax) , which comes out to a little under $60 dollars. Most times, I don't bother with a dollar or so... read more
"Bad company I've ever seen " No phone call no response and scam people to go down by using the third party to bring you down there and rejected and putting you in a lot of inquiries though it couldn't approve. The. You will see bunch of inquiries will show on your report Don't go to this company if this company it's the last destination for you. I wouldn't recommend it The finade guys are rude when you have low credit, I went there 2 -3 times still didn't get approve.
"Don't let them screw you " I went in for my first service and was pleased to be offered a car wash. I was then notified I had unremarkable a nail in the side wall of a tire with less than 5000 miles on it and it would be $300 for a new tire. After seeing that the nail was 2" from side wall I realized they were trying to rip me off. If I hadn't signed this service contract I would have nothing to do with them. I took truck to reputable tire shop and had it fixed for free. And by the way the truck looked better before the hal... read more
"Dishonest, Manipulative Dealership" Called MJ prior to going to dealership because I had questions about a 2016 Tundra they had listed as a new truck (this is April of 2017). He told me to "just come down". I asked him to please check and see what the story was on the truck, and why it was listed as new, and if I could get a better deal than on a 2017. After realizing he wasn't going to answer my questions over the phone (because he said he didn't want to waste anyone's time), I set up a time to go to the dealership. He tol... read more
"No customer service or salesmanship skills" I talked to Rudy. Rudy could not even remember what vehicle I wanted to buy after several phone calls and emails. I was trying to buy a new Truck and Rudy couldn't even take the time to try and help. Once he even told me they had a vehicle matching the description I wanted to purchase so I rearranged my whole day to go there. I thought it was odd that I didn't see it online but Rudy assured me it was there. After driving all the way there to see it...it was sold...had been sold...... read more
"Lousy Salesman & Lousy Finance Dept & Poor Customer Service" Yo-yo selling, deceptive finance dept. poor follow-up. Failure to keep customer informed of status of transactions. Salesman did not seem knowledgeable. This review is limited to sales.
Frequently asked questions about Findlay Toyota
How is Findlay Toyota rated?
Findlay Toyota has a 4.6 star rating with 18,295 reviews.
When is Findlay Toyota open?
Findlay Toyota is open now. It will close at 10:00 p.m.