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Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"40K service on Golf Sportswagen" Done with precision and got a loaner too. Charges were reasonable and all work was itemized in bill. Plan to bring my Alltrack for service soon. Thanks Arlen.
Business response:
Thank you for your kind review! We are so happy to hear you enjoyed your visit with our service department and Arlen. We appreciate you recommending us and welcome to the Capo VW family!
"Great service" These guys are great, I started coming here a few years ago with my 2014 Passat TDI and everything about the place has been fantastic. One of the best features are the technicians sending video clips of their preliminary inspection of the car. The Service Advisors are the best, easy to work with and they do whatever they can to find the best possible solutions for their clients. Highly, highly recommend bringing your car here for service.
Business response:
Thank you for the 5-star review! We are so happy to hear that our service team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"VW Golf R 40K Service" Everything was done very professionally, courteously, and in a timely manner. From making the appointment to picking up my car. I am very pleased with the information provided on the current status and condition of my car and appreciate that my service rep did not try to push me to perform other needed services that can wait till later.
Business response:
Thank you for your review! We are truly happy to hear that Brad and the rest of our service department took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"VW Atlas Buying Review" I worked with Richard McAllister for the purchase of our new Atlas and he made it such a wonderful experience. He never pressured us to move forward and was always available to answer our questions. Thank you, Richard! Allison & Tim Wald
Business response:
Thank you for the 5-sstar review! We are so happy to hear that Richard took great care of you and that you are enjoying your new Atlas! We appreciate you recommending us and welcome to the Capo VW family!
"Excellent service" Very pleased with my sales rep, JJ, from the 1st phone call till I got in the car to go home with the new veh.
Business response:
Thank you for the 5-star review! We are happy to hear that JJ and Steve took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Fast turn around" Arlen Mack addressed my problem and concerns. I received my VW back the same day. Will return again for service once needed. Thank again Arlen
Business response:
Brian, Thank you for a 5-star review! We are so happy to hear that Arlen took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Volkswagen Atlas - Lease" The team at VW Capistrano was the friendliest at any dealership I have experienced. They were transparent, honest, and willing to work to get us the car we wanted for the best price. Curtis and Richard were patient and kind in answering our questions. We were truly happy with our decision to go with Capistrano VW.
Business response:
Thank you for the 5-star review! We are so happy to hear that Curtis and Richard took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"transmission now smooth" I had two things fixed - an oil leak, and a balky transmission. Both problems are now resolved, the car runs great, and the price was more than worth it
Business response:
Gail, Thank you for your 5-star review! We are happy to hear any issues on your vehicle are now resolved. We appreciate you recommending us and welcome tot he Capo VW family!
"Great Dealership " Relatively easy experience (as easy as trading in a car and buying a new car can be). They listen to your needs and try to find the best vehicle within your budget. No pressure to upgrade or buy more than you need. Fair trade-in value. Chuck Lilly was an excellent salesman and great to work with. I’d highly recommend working with him.
Business response:
Thank you for the 5-star review! We're so happy to hear that Chuck took great care of you and your car buying experience was easy and enjoyable. We appreciate you recommending us and welcome to the Capo VW family!
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
Capistrano Volkswagen is open now. It will close at 8:00 p.m.