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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Couldn’t be happier" After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my car was delivered to the dealership to the short time of delivery back to me, every aspect was professional, caring and top notch. I really appreciate how everything was handled.
Business response:
Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Brad and Nory. We appreciate you recommending us and welcome to the Capo VW family!
"side mirror fix" Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the text updates on the phone.
Business response:
Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Alex. We appreciate you recommending us and welcome to the Capo VW family!
"Professional" My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car serviced in the future.
Business response:
Larry, Thank you for the 5-star review! We are so happy to hear that you enjoyed your time with Arlen and the rest of our team here. We appreciate you recommending us and welcome to the Capo VW family!
"Lease Buy-out and 40k Service" Everyone was absolutely awesome!!! Seriously, best experience! Mike was great and Jeff went above and beyond! Thank you so much! This whole experience was amazing!
Business response:
Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Mike and Jeff. We appreciate you recommending us and welcome to the Capo VW family!
"Great dealership" Good experience. Found the car I wanted on the website, they responded quickly to my inquiry email. Steven Skinner was a pleasure to deal with, very helpful, no pressure.
Business response:
Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Steve. We appreciate you recommending us and welcome to the Capo VW family!
"Steven Skinner is one good doood" Steven is the type of guy who knows how to lay back in the groove. He uses an economy of words. He knows how to not get in the way of letting the merits of the product sell itself. After leaving the dealership the first time (after just "having a look") to my surprise; instead of relentlessly calling me and hounding the xxxx out of me to buy a car he simply wrote me a polite email. He also didn't get upset at me when I told him I didn't want any options, extras or "bells and whistles" that ... read more
Business response:
Kris, Thanks for such a great review! Steve truly is great and we're so happy to hear that he took great care of you. We appreciate you recommending us and welcome the the Capo VW family!
"McCurtis was a pleasure to work with. " I had a great experience with McCurtis. He is very friendly and customer oriented. Went above and beyond to get me the deal I was looking for. In addition, he was very patient and spent a lot of time with me after the deal was made to make sure everything was ok. He even dropped by the car to my house! Amazing customer service. One of the best experiences I've had in acquiring a vehicle. I highly recommend him and his team at Capo VW!
Business response:
Hi Fred! Thanks for such a kind review! We are thrilled to hear that Curtis took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Great service like always " Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and vacuumed. Thanks
Business response:
Markus, Thank you for the 5-star review! We're happy to hear that Fred took great care of you and that you got a nice wash and vacuum! We appreciate you recommending us and welcome to the Capo VW family!
"5-Star Service always!" Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team.
Business response:
Thank you for the 5-star review! We are so happy to hear that Brad took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.