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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Fast, efficient- friendly " Friendly, efficient - I like the video of what needs to be serviced on the the car - that helps take the guess work out of whether to get the work done or not.
Business response:
Thank you for your kind review! We are so happy to hear that you enjoyed the service video that was sent to you and that your vehicle has been taken care of. We appreciate you recommending us and welcome to the Capo VW family!
"1st service" oil and filter overall condition inspection. Happy with service. Nice to have a car wash with service but could tell it was hurried as car was fresh from wash and still wet
Business response:
Thank you for the 5-star review! We are so happy to hear that Fred took great care of you. Than k you for recommending us and welcome to the Capo VW family!
"Above and beyond " This was one of our best dealership experiences. Everybody was super helpful and we ended up driving home in our favorite car. We came in late but they kept the store open one hour after closing so that we could get our car! Special shoutout to Buddy, JJ, Paul and Nick who all helped us and made our purchase pleasant and stress free. Thank you!
Business response:
Patrick, Thank you for your kind review! We are so happy to hear that Buddy, JJ, Paul and Nick took great care of you and congratulations on your new vehicle! We appreciate you recommending us and welcome to the Capo VW family!
"Capistrano Volkswagen Review - KL" All staff at Capistrano Volkswagen are consistently pleasant, friendly, welcoming, helpful and take their time with the customer to explain each issue on repairs. They are very thorough which is a great comfort to know that they care about their customers safety in their vehicles. I must also say that hands down... Fred Evans is one of the best Service Department Employees I have had the pleasure of doing business with. He is the reason I keep coming back and will continue to come back for... read more
Business response:
Thank you for the 5-star review! We are so happy to hear that you enjoyed your time spent with Fred and the rest of our team. We appreciate you recommending us and welcome to the Capo VW family!
"Brad is the best" Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost.
Business response:
Thank you for the 5-star review! We are truly happy to hear that Brad took great care of you. We appreciate you recommending us and welcome to the Capo VW family!
"Awesome!" Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capistrano Volkswagen for years and have had excellent service every time!
Business response:
Thank you for the 5-star review! We are so happy to hear that you have been coming to us for years with your vehicle concerns. We appreciate you recommending us and thank you for being a part of the Capo VW family!
"Great service " I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by my service technician showing me everything. They were unable to get it to replicate the glitch, but reset some things and it hasn’t happened since.
Business response:
Thank you for the 5-star review! We are so happy to hear that our team took great care of you and all of your vehicle issues are resolved. We appreciate you recommending us and welcome to the Capo VW family!
"Buying a new car experience " Very friendly, no pressure at all. I felt entire time stress free working with the sale man, Curtis, who is very knowledgeable about the car. Will recommend this dealer to friends
Business response:
Frank, Thank you for the 5-star review. We are truly happy to hear that Curtis took great care of you and you enjoyed your experiance with us. We appreciate you recommending us and welcome to the Capo VW family!
"They are the absolute best!!!" I bought my first red convertible beetle there 10 years ago and as soon as I decided to get the final edition this year there was no other place I wanted to go to, but Capo VW-great customer service, beautiful cars, Nick and Steven are amazing in making the process smooth. I am a Capo VW fan!!
Business response:
Thank you for the 5-star review and for continuing to be a loyal customer to us! We are so happy you were able to get into a new Beetle and that Nick and Steve took great care of you. We appreciate you recommending us and thank you for being a part of the Capo VW family!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is open now. It will close at 8:00 p.m.