Capistrano Volkswagen

Erwin 

on DealerRater

5 years ago

"Excellent sales approach and easy process" Buddy Holquin, a sales professional, did a fantastic job to present us the desired vehicle. Produced a video, had the right attitude and provided the information to make the decision to drive to Capistrano. 1 hour drive for us. Upon arrival car was ready for review and again Buddy's knowledge and enthusiasm helped us make the decision quickly. The rest of the process was easy and now my wife is happy with her brand new Tiguan. Customer focus, positive attitude and an easy process i... read more

JUDITHTORRENCE 

on DealerRater

5 years ago

"Excellent customer service" I was going to wait (approximately 2 hours) while my car was being serviced but since they offered use of Uber to take me home & back it was greatly appreciated . 

steinecke4 

on DealerRater

5 years ago

"It's why I keep coming back" I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy and prompt with their service. I would recommend anyone I know to get their next car from Capo...I don't own a Mazda, but if anyone is looking for a Mazda this would be the place to go because of the overall service and support the ownership gives you as a customer! 

Jd1010 

on DealerRater

5 years ago

"Gti service" I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. 

spohnj 

on DealerRater

5 years ago

"Nick Colucci was AWESOME and CARING!" I contacted at least 20+ VW dealers from Ventura County, Los Angeles, and Orange County trying to find a special order 2019 VW SEL Premium Jetta, Sage Green, tan/black interior with the Cold Weather Package. Many dealers said they could order it yet it wasn't available with the C.W.P. Other dealers said they would check into it and never called back. I looked for this exact car online in 8 different states and nothing. I contacted Nick Colucci, General Sales Manager at Capistrano VW. Ni... read more

LINDAPEACH 

on DealerRater

5 years ago

"Very good and satisfied " No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will want to work with Brad. Thank you. 

jpl30 

on DealerRater

5 years ago

"Our experience with the VM dealdership in San Juan Capistran" We liked the way Joey, our sales person, worked with us. The cars showed very well. The financing arrangements were good. We felt confident with our first purchase because the TiGuan drove so well so we went back for our second purchase which was a Jetta. We would recommend this dealership and the VW automobile very highly. We have driven nothing but Mercedes Benz since 1975. We traded in a E 350 and a 500SL. WE ARE NOW A VOLKSWAGEN FAMILY!!! 

tdornellas1 

on DealerRater

5 years ago

"Trade in Mazda for a VW Passat " I had the unique opportunity to work with Richard and Nick regarding the trade-in of our Mazda 6 and purchase of our new VW Passat. They were both so very professional, personable and attentive to me and our situation. They turned a difficult situation into ending as a very positive experience. I am very grateful. We love our Passat! Thanks so much!! 

GALONSKI 

on DealerRater

5 years ago

"Fast friendly " Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!!