Capistrano Volkswagen

todd.a.beebe 

on DealerRater

5 years ago

"First service on new leased vehicle " I was so glad I purchased the maintenance plan. For a leased vehicle this should be included with the lease payment along with tire rotation... 

madisonspringer 

on DealerRater

5 years ago

"Amazing VW Dealership Experience!" I was looking into buying a Tiguan and wanted to understand my options and research on the car. As a first time buyer I wanted to make sure I was making the best decision and going to Capo VW defiantly was the best choice! Nick took the time to email us information, pamphlets and answer any questions I had. I found a car online through their website that I loved and sent it over. He has the car cleaned and ready for when we arrived. I met JJ who took us on a test drive and took the time to... read more

Sergeant V 

on DealerRater

5 years ago

"Happy VW Golf SportWagen Owner!" Just bought a 2018 SportsWagen. Our salesman was Buddy Holguin. What a great guy! Outgoing, friendly and very professional. He truly made it such a pleasant buying experience. He went the extra mile and really took care of us. He was able to get us ahead of the line to see Paul Clark, the finance guy, and we were out of that office quick. Great job, Paul! If you're in the market for a VW, you need to ask for him. Thanks a lot Buddy! 

IANCSTEWARTW 

on DealerRater

5 years ago

"Fantastic people that provide fantastic service." I drive a 2008 Volkswagen GTI. While it is an amazing car, maintenance on it can be pricey and difficult to do. I have been in for service multiple times and have never had a bad experience at this dealership. I have had the pleasure of working with all of the service advisers at Capo VW, and have had an excellent service experience every time. The most recent visit was to get an axle boot, and a headlight replaced. One of the VW master service technician's Scott C was the o... read more

jsmen81 

on DealerRater

5 years ago

"Great dealership " Everyone at this dealer is awesome. Had the best experience there. Would deffinitely recommend coming here. Everyone was extremely nice and explained everything I needed to know about my car. 

Mctuck17 

on DealerRater

5 years ago

"Great dealership, nice people, fantastic price!" I negotiated the price online and then drove in and basically picked up the vehicle. Buddy, my salesmen was wonderful! He made the process very smooth and absolutely no surprises. He even spent an extra 30 minutes showing me all the cool things the vehicle di! I would highly recommend this dealership and Buddy! 

Mark C 

on DealerRater

5 years ago

"Easy buying experience" Capistrano VW made the buying process easy. Once the deal was set, everything went as planned. No unexpected surprises. Mike Stieber was straightforward and easy to work with. Drove from Los Angeles to do the deal and would do it again. 

TOE 

on DealerRater

5 years ago

"Great Service" Called the service dept & got Fred a service technician. It was a Saturday & raining hard all day but Fred was a kind voice on the phone & looked up the service for my vehicle & told me what was needed & said, bring it on in. Got there about 11:30, checked the vehicle in & Fred got the vehicle back to me around 1:00. I like that the actual technician working on my vehicle sent me a txt message with a video of the service work being done on my vehicle. I've used Capistrano VW for service before & they do an ex... read more

E. Ray Baney 

on DealerRater

5 years ago

"Customer relations" I have purchased many cars over my lifetime and Buddy Holguin is the best sales person I have dealt with. Buddy is personable, available, professional and provides a very pleasant experience. Nick Colucci is the sales manager and he is the perfect compliment to Buddy. Nick is open to questions, appears to be ethical, and provides good customer support. Glenn Haylings,Parts Director, is a fine man who went out of his way to help me a few times. Oerall I am left wondering about the ownership of this dealer... read more