Capistrano Volkswagen

SIPINCHRISTIAN 

on DealerRater

5 years ago

"Great Service" Brad was very open and honest with me in my service choices. I told him that I had an appointment for servicing and he was very helpful and communicated very well the status of my car. 

KJUHL 

on DealerRater

5 years ago

"Brad went above and beyond " Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leaving black marks....thank You 

Gabriel 

on DealerRater

5 years ago

"Great service!" Everything was super easy with them, with my schedule is almost impossible for me to drop off or pickup my car during business hours; they accommodated everything for me so I drop off my car at night and pick it up around 7 pm on a Saturday with no problems at all. Jeff was with me over the phone to discuss the work to be done and they even sent me a video when they were working on it. 

eax500 

on DealerRater

5 years ago

"Excellent experience first class service " Had a wonderful experience with a Steven the salesman whom helped us with our new vehicle Steven S. Got us in and out quickly the same day it was unbelievable no hick ups or anything . He did exactly as he said . We went in for the sign and drive lease and it was as advertised , Please visit this dealership you will be glad and the finance Dept was super nice and easy Alex and Evette Anagnostidis 

Athena 

on DealerRater

5 years ago

"Amazing service department" I have been coming there for years Since Buddy got me my first and current VW The entire staff is courteous and helpful From sales to finance and service department !!! Amazing dealership One of a kind 

EINAVLEVY 

on DealerRater

5 years ago

"Amazing!" Amazing customer service, friendly, accurate , get the job dine in a very timely manner got my 10.000 miles service in n out. They provided communication via videos to show the service walking you thru it. Awesome experience. 

Bill and Jodie Cook 

on DealerRater

5 years ago

"Great People" Their people make the difference. From the service desk (Fred and Jeff) to the shop mechanic making great Videos of any issues. I can always count on fairness from all involved. 

melissaHAYLINGS 

on DealerRater

5 years ago

"Excellent customer service" Overall great experience. Prompt service, repaired right the first time and my vehicle was returned freshly washed! Great attention to detail! Relaxed and friendly environment:) 

PETEIVERSON 

on DealerRater

5 years ago

"Very good service dept" Hi we had our 2013 VW Tiguan in for service, and our advisor Arlen Mack was very helpful. He told us what needed to be done, how much it would cost, and when it would be ready very promptly after receiving the vehicle. Video of the car by the tech working on it helped us understand the problem.better as well..Great job!