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Capistrano Volkswagen
- Car Dealers
- San Juan Capistrano, CA
About this business
Since 1997 we have been a single-point Volkswagen dealership providing sales, service and parts to customers in San Juan Capistrano, California. We have grown to be become one of the largest VW dealers in the nation (35th in new vehicle sales and #7 for Certified Pre-Owned VW in 2014 - out of 645 dealers). Our success has been made possible due to our award winning team, working together to live our mission statement while fulfilling our vision to become the "Undealer"; to be different and better than what our customers and ... read more
Location details
32922 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Very pleasant time" Had a very pleasant and relax time at this dealer. No pressure to buy Steve was a great person to deal with. The showroom is really nice also.
Business response:
Very glad your experience buying a car from us was a positive one. We're all very grateful for your business. Thank you for choosing the "Biggest Little VW Dealer in Orange County." Nick Colucci, General Sales Manager
"We have bought 3 cars here" I have paid cash, leased a car, and financed a car at this dealership. Nice experience all three times. If you are looking for a Volkswagen, it's a great place to buy. Easy going and nice sales people.
Business response:
Thanks for taking the time to share your experience, especially about having purchased several cars here over the years. It's a great company to work for (I started here in 2003) which means very low employee turnover, which leads to job satisfaction and technical expertise, which almost invariably results in happy customers who come back again and again to work with people they know and trust. I look forward to helping you on the next one! Thanks for the business... Nick Colucci, General Sales Manager
"One Happy Customer" Nick worked hard, even on his day off, to get me the car I wanted at the terms that made sense. He truly went above and beyond to make me feel important. I couldn't be happier!! Thank you Nick! And Steve Skinner in Sales was a true professional. He listened and got me what I wanted. I've bought a lot of cars, and he was by far the best experience. Thank you Steve!
Business response:
Rick - So happy it all worked out and you got the car you wanted. It was great working with you, and I hope to see you when you'r back in the store for service. Please tell your friends and family about us; we'll take great care of them as well. Enjoy your new Passat! Nick Colucci, General Sales Manager
"Capistrano VW is by far the best dealership and 6 stars" Buddy Holguin is extremely professional and knowlegable sales person. He is kind, straightforward and together with nick Colucci will make your buying experience a pleasure. For this reason my past 5 vehicles were purchased from this dealership. •*´¯`*•.¸¸.•Great Dealership.•*´¯`*•.¸¸.•*´¯`*•Fantastic! Thank you!•*´¯`*•.¸¸.•*´
Business response:
We're so happy you had a good experience buying your car here. Buddy is a remarkable human being and a guy that brightens most people's day. Most of all, I have to say that I really like the super cool, squiggly line thing you did in your review. Made me smile! :-) Nick @ Capo VW
"***EXCELLENT*** WOULDN'T GO ANYWHERE ELSE!!!" I brought in my Beetle for service and met Brad Johnson. He is now my go to Service Advisor. Always honest, knowledgable and helpful. He puts his customers first! I have had nothing but good experiences when I go to this dealership.
"Great overall shopping experience!" I have leased two different cars with Capistrano Volkswagen within the past 6 months. (Golf GTI and eGolf). Both experiences went really well! I shopped around at several other VW dealerships in Southern California and none of them were able to give me the price that I got here. As for customer service, Buddy and Nick were very helpful and easy to work with. I definitely recommend these guys to others and feel that it is very likely that I will return for future purchases.
Business response:
It was a pleasure working with you, CW. We're very grateful for the business, especially since you drove so far (twice) to buy your cars from us. Thanks again! NC
"Best sales experience" I have purchased close to 30 vehicles in my lifetime and this was by far the best experience. Steve helped my son get the car he was looking for, and was very knowledgeable about the vehicle. At no point did we feel the discomfort that most of us dread when shopping for a car. He was friendly and easy to work with. The dealership provided a fair price and pushed us through the paperwork process quickly and easily. I will recommend Steve and Capo VW to anyone looking for a VW or comparable vehicle. Ste... read more
Business response:
Steve - Thanks for letting everyone know about Steve Skinner and how you were treated here. "Our" Steve just celebrated his 20th anniversary with Capistrano VW and, as our most decorated veteran, still goes the extra mile to make customers feel comfortable and appreciated, while always getting them a great deal. Enjoy your new VW! Nick Colucci, General Sales Manager, Capo VW
"3rd VW since 1968" I love Capistrano Volkswagen. I just bought my 3rd beetle there. Steven our salesman was awesome to work with. The service department is great too.
"Excellent service! " I thought that buying a car for the first time was going to a day-long, difficult process. However, Mike made the experience easy and enjoyable. He was very polite and always honest about what deals were available and what type of financing would best benefit me. I cannot recommend this dealership and Mike enough to those interested in buying VW!
Frequently asked questions about Capistrano Volkswagen
How is Capistrano Volkswagen rated?
Capistrano Volkswagen has a 4.9 star rating with 2,476 reviews.
When is Capistrano Volkswagen open?
Capistrano Volkswagen is closed now. It will open tomorrow at 9:00 a.m.