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Capistrano Mazda
- Car Dealers
- San Juan Capistrano, CA
About this business
Smileage Guaranteed!®
Location details
32852 Valle Rd, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Great customer service" Whitney was amazing to work with: she had a genuinely caring and positive attitude, got the car my son wanted (exceeded his expectations), and expedited the whole car buying process! What more can one ask for????
Business response:
Thanks for the 5-star review! We strive to provide the best customer service and your positive feedback about Whitney is much appreciated. We're glad that your son found what he was looking for at Capo Mazda and hope he's enjoying his new ride! Kate
"Capo Mazda did everything to expedite the car buying process" My husband and I were in need of a third vehicle. We did our research and Capo Mazda had the vehicle we wanted at the price we wanted. They were very direct and easy to work with. The whole process was fast and easy.
Business response:
Thanks for the great review, we truly appreciate your feedback! We're happy to hear that our sales team was able to provide you with a satisfying experience at Capo Mazda. We hope you're enjoying your new vehicle and look forward to seeing you again! Best regards, - Kate
"Mazda CX-5 leasing experience" Both Gerry and Moe were extremely knowledgeable about the vehicle, they were professional, friendly, and eager to make me feel comfortable. I have and will continue to recommend friends to Capo Mazda. Wish I could say the same for Capo VW.
Business response:
Thank you very much for your 5 star review and recommendation. We appreciate you being part of the Capo Mazda family!
"#mazda4life" Picked up a 2019 Mazda CX-5 Grand Touring and love it. I shopped around all the dealerships within my radius and CapoMazda got my attention. They had to most inventory and was my favorite dealer. I used the 'Express Checkout' option on the website when I found the vehicle I wanted, and a week later I drove home in it. Was working with Rick through it all, and he was so awesome. He genuinely cares about his customers and is very friendIy. Rick felt more like a friend than a salesperson selling me the car. Thank ... read more
Business response:
Wow! Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. It's satisfying to hear that Rick's patience, energy, and love of cars emulated in his customer service. We’re here for you anytime if you need further assistance. Enjoy your new Mazda CX-5 Touring!
"Acquisition of new CX-5" Competent, caring associates that listen to your wants and needs and determine the perfect vehicle, in your desired price range, and make it happen in a friendly, pressure free way...The facility is magnificent and the selection of vehicles in various configurations is awesome.
Business response:
Thank you for writing this amazing review! We always appreciate customer feedback. We are pleased that our team provided a comfortable and welcoming visit and that you found your perfect vehicle. We hope to earn the opportunity to work with you again in the future.
"Good service as always " Always helpful and friendly service people. Loaner provided since it was kept overnight. Car returned in great condition. Always happy for the treatment we receive.
Business response:
Hi Sally: Thank you for sharing your experience with us! We're happy to hear we were able to take great care of you and that you found our service associates helpful and friendly. We truly appreciate your feedback and look forward to serving you in the future.
"Amazing experience and awesome customer service! " Had a great experience with all of the employees at Capistrano Mazda. From the sales rep to the finance rep, everything went smoothly and quickly. Can’t complain about any part of it! Rick was awesome, and recommend whoever goes to Capistrano Mazda to work with him!
Business response:
Thank you for the 5-star review! We are so glad to hear you had an amazing experience and that Rick and our team took such good care of you. Welcome to the the Capo Mazda family!
"Great!" Representative was efficient, courteous, and thorough. This was the second time coming to this location. Thank you for taking care of business! It’s appreciated.
Business response:
Thank you for the 5-star review! We are glad you had a great experience and hope to see you again!
"Employee review" Marcin is really helpful, super accommodating and extends his way whenever I have questions even if he is off that day. He answers all my queries and my worries. Especially when I was charge by the toll a violation ticket even if I haven't been to that place and that time I am still at mazda bec that is the first day I got the car. He takes care of it and makes me feel that I dont need to worry about it. Cyrena, I just met when I had a service yesterday, she is accommodating as well and even if my car wasnt... read more
Business response:
Thank you for the 5-star review, we appreciate it! We are so glad to hear Marcin and Cyrena were accommodating and that all of your needs were met. Thank you for being a part of the Capo Mazda family!
Frequently asked questions about Capistrano Mazda
How is Capistrano Mazda rated?
Capistrano Mazda has a 4.9 star rating with 2,532 reviews.
When is Capistrano Mazda open?
Capistrano Mazda is closed now. It will open at 9:00 a.m.