BuyAutoParts.com

Reed083196 

on Resellerratings

5 years ago

My order submission failed the first time I click the submit button. 

joe-29003 

on Resellerratings

5 years ago

please send tracking number 

shuboo 

on Resellerratings

5 years ago

purchased, installed one reman steering gear box and took tk. to alignment shop. gear box out 8-10 degrees. could guarantee alignment. retuned it for a second gear box, same thang bad again. requested refund to purchase a brand new gear box and that was fine until I ask about credit for my original core then after more research "time" all a sudden all they can do according to customer service is give me a third remanufactured gear box "no joke" like I have nothing better to do than r&r junk gear boxes. LOL. guess U get what ... read more

Hpankey43 

on Resellerratings

5 years ago

the wait for a salesperson is too long(over 20 minutes). I was unable to use the $15 coupon on the Brake an rotor Kit. 

woodspropertyservices 

on Resellerratings

5 years ago

I copied, pasted, and submitted the promo code and it took nothing off my bill. 

joelsunnie85 

on Resellerratings

5 years ago

had a glitch ordering but i think it was paypal fault 

CurtisDrew 

on Resellerratings

5 years ago

Web Site to hard to use. Continue Shopping doesn't retain the vehicle I'm buying parts for, so I only ordered the major part I need and will source the gaskets and such local. Tried to get 2 day shipping and your web site never gave me that option. 

JimmyWalker 

on Resellerratings

5 years ago

I ordered parts on Friday paid for Saturday delivery. Nothing arrived on Saturday I was shipping the parts to another address so they held the parts because it was flagged as Fraud. I do not have a problem with that on Monday I received an email that I need to call customer service about my order. I called around 8:30 Pacific time and spoke to customer service everything was dealt with for the Fraud and I was told I would receive my parts on Tuesday which would have been fine. I called back around 2:30 Pacific time just to v... read more

AlexLM 

on Resellerratings

5 years ago

BuyAutoParts.com advertises the use of Americans to answer phones. The problem with this strategy is their poor telephone response time. If you call in and ask for support, you may have to wait over an hour for someone to answer. This never happens when I called their sales department. I did learn that you should contact Sales first and ask them to transfer you to support. Otherwise, you may never get through. I'll never purchase their parts again.