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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I realized I made a mistake on my credit card number , so I called the customer service number ...in India! Explain my mistake. Lady says no you did it correctly. Then a hour later I get a email stating that I did screw it up! So now I had to reorder my parts! Your customer service **** plain and simple!!!
After I ordered my part, I had to call and verify it was me that made the purchase, because I was a new customer that took forever. I was on hold for 28 minutes. After it was completed, I asked to cancel the 2-day shipping and go with the 3-day shipping. the person I was talking to became short, and at the end of the call he just hung up. He didn't say good but or thank you for shopping with us, just hung up after asking anything more? I called back to voice my disappointment, and I’m sure i got the same rep I had before. Wh... read more
still waiting on product to be delivered
Havnt heard anything in. 5 days about my $238.00 order !!!!!
I put my item in the cart for an online order but could not get the shipping method to change while on my phone so I went back a couple of hours with the item still in the cart and the price had gone up over $100. I called customer service and they said nothing could be done. Also, I did not get any type of confirmation email or tracking information after ordering. I had to call customer service for that information. I would recommend automatically sending it when the item is shipped.
First time buyer!!!! Well see what happens,
The item wasn't in stock and I still haven't received my refund!!
The money for my order was refunded with no explanation as to why.
Never buy from here again. Cancelled my order and threatened a refund with no explanation when I called to ask why. Then reset my order and got my address wrong after spelling it 3 times. UPS can't deliver. Still haven't received my order. Terrible!!!!!
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,294 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is open now. It will close at 6:00 p.m.