BuyAutoParts.com

Reviewer2231195682 

on Resellerratings

4 months ago

I ordered a part and paid $1'000 only to be told to call because there was an issue with my order. I was hailed with numerous questions that were totally out of line and accusatory. I was being suspected of fraud even though all I did was order and PAY. I told them to cancel the order, they don't deserve any business in my opinion treating customers the way I was treated. 

Reviewer2791782475 

on Resellerratings

5 months ago

I ordered a Rack at 11:45 A.M. on a Friday, paid for overnight express Sat del... As of Monday at 4:30PM Eastern time, no Tracking- no response, no call back, no indication the rack exists or will ship out for Tues. I should have ordered thru my regular supplier. I know they would have come through in this critical situation. I gave them the benefit of the doubt and they failed me on a catastrophic level. MY customer is extremely angry. I'm extremely angry. No sense of customer service or ownership or even anyone caring abou... read more

Reviewer1383903185 

on Resellerratings

5 months ago

AC compressor arrived on time, but fitment was wrong according to the make, year, model and trim (2004 Toyota Camry XLE). The belt would not reach the pully. I had to purchase a more expensive compressor at O'Reilly's Automotive Parts which fit perfectly and had to go through the hassle of time delay on installation and returning the WRONG compressor. However, the return policy was easy and I expect a full refund. 

Reviewer3743421493 

on Resellerratings

5 months ago

Crappy packaging causing item to be damaged. Waste of time. 

Reviewer3599565841 

on Resellerratings

5 months ago

It took days between ordering and shipping. I was told the part was in stock and I'd have it in 4 to 5 days. Looks like it will be 8 days at best. I hope the quality of the part is worth the wait. 

Reviewer439605956 

on Resellerratings

5 months ago

Sent us the Wrong Part, Then argued with me for 2 hours about sending the wrong part , only to get a phone call about 3 hours later admitting they did send us the wrong pare, where then told they didnt even stock the part that was advertised on the web site.....l 

Reviewer109733934 

on Resellerratings

5 months ago

I ordered off you guys as it said if ordered within next few hours will be sent today Still no confirmation of order sent ? Just spoke online with Jayson who informs me 10-12 days before item sent ! Do you need to look up where Australia is in relation to Trump world? I buy regularly off Rock Aut but thought I'd try you guys, an order with them arrives while your still looking for Australia on a map ! Totally insane 

Jackson685787380 

on Resellerratings

5 months ago

I ordered the part but they send the wrong one. OK, mistakes happen. Its was the customer service afterward that was horrible. Wanting me to pay 1/2 the cost for another part while waiting another week for it to get here. Jo (I guess thats her name) was rude and unabashedly actsd like she could care less about my problem. Kevin (I guess thats his name) hung up on me while in was waiting for him to return back to the phone. Looking at other reviews, I see I am not alone. 

Reviewer985053007 

on Resellerratings

5 months ago

I did not receive any thing from you! Now you are Asking for a review Please refund my money!