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BuyAutoParts.com
- Automotive
- Hebron, KY
About this business
Location details
1261 Aviation Blvd, Suite 100, Hebron, KY, 41048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered on a Tuesday with next day shipping, which is $56 !!! I received my parts the following Monday. They will not answer my calls or emails!!!! So what it looks like , they check there orders once a week. The money wasn’t taken out of my account on Wednesday the 5/27/26 received parts on 6/1/26 with next day shipping sad .
I didn’t receive any confirmation when I placed the order. It was supposed to be delivered year or the shipping estimator and it hasn’t been delivered and I’ve sent multiple messages asking where order is and haven’t received any response. Terrible
One day shipping costs $32 extra. It says it won't ship for four days.
poor communication -don't trust this site
I ordered a part and paid $1'000 only to be told to call because there was an issue with my order. I was hailed with numerous questions that were totally out of line and accusatory. I was being suspected of fraud even though all I did was order and PAY. I told them to cancel the order, they don't deserve any business in my opinion treating customers the way I was treated.
I ordered a Rack at 11:45 A.M. on a Friday, paid for overnight express Sat del... As of Monday at 4:30PM Eastern time, no Tracking- no response, no call back, no indication the rack exists or will ship out for Tues. I should have ordered thru my regular supplier. I know they would have come through in this critical situation. I gave them the benefit of the doubt and they failed me on a catastrophic level. MY customer is extremely angry. I'm extremely angry. No sense of customer service or ownership or even anyone caring abou... read more
AC compressor arrived on time, but fitment was wrong according to the make, year, model and trim (2004 Toyota Camry XLE). The belt would not reach the pully. I had to purchase a more expensive compressor at O'Reilly's Automotive Parts which fit perfectly and had to go through the hassle of time delay on installation and returning the WRONG compressor. However, the return policy was easy and I expect a full refund.
Crappy packaging causing item to be damaged. Waste of time.
It took days between ordering and shipping. I was told the part was in stock and I'd have it in 4 to 5 days. Looks like it will be 8 days at best. I hope the quality of the part is worth the wait.
Frequently asked questions about BuyAutoParts.com
How is BuyAutoParts.com rated?
BuyAutoParts.com has a 4.6 star rating with 13,441 reviews.
When is BuyAutoParts.com open?
BuyAutoParts.com is closed now. It will open tomorrow at 9:00 a.m.