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Bryant Heating, Cooling, Plumbing & Electric
- Heating & Air Conditioning/HVAC
- Lexington, KY
About this business
Location details
253 Blue Sky Pkwy, Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I just had a visit from Paul, a field supervisor from Bryant Heating and Cooling, after there was a problem with my HVAC after a scheduled maintenance with another HVAC technician. Paul was very respectful, polite, and kept his promise that he would take good care of the problem I was having with my unit. He did a wonderful job educating me and went above and beyond. Instead of just taking care of the problem I was having, he also changed my filter and cleaned my AC. He educated me regarding a damper that was partially close... read more
We called Bryant to have them look at our heat pump freezing up. They were able to come out the same day; within 4 hours. The technician (William) changed the the defrost from 90 minutes to 60 minutes. Also, gave me new information about how the heat pump works.
Jeremy is very professional and does very good job informing detail problems with your Ac or Heating system.
William K. just did the annual inspection of our heating and air. Yes, there is some rust forming on the motor. Normal since it is outside. No need for alarm. Did not use scare tactics. I like that.
Air went out on a Saturday night, called around 845pm and was told they would be at my house Sunday between 9am-12pm. (King) Showed up before 9am. Off to a great start. I've researched replacement units for our home and knew a ball park number. They were around that number, just a little higher, but a different brand then the one I was looking at. A better brand at that. The installation team (Brian and JD) showed up around 4:30 and got started. These two guys worked there tails off in 95 plus degree heat for more then 5hrs ... read more
Had an issue, but the manager at BH and C called and resolved it promptly...so I've gotten nothing negative to say and wish their company the best.
There are plenty of HVAC Service companies around Lexington. Please do not choose Bryant HVAC. Based on my situation, you will get pushed for a new unit, overpay, get lied to about products you'll receive, get a terrible install, and be put on the back of the list for fixes.
I was going to use the company, my husband said "hold up". I started search the customer reviews. I am afraid to use the company after I read all the reviews. The average reviews scored one star.
When I called the rep. told me I would be charged $60.00 for the service call but the parts and labor were covered by my 5 year warranty. The technician found that my unit was freezing up and not defrosting because the defrost board & switch had gone bad and he would have to order them and they could be installed the next day. I said this will be all covered by the 5 year warranty, Right,,,,he said NO,,,then showed me a chart showing it was going to cost me over $700.00 for parts & labor. I said how could it cost that much w... read more
Frequently asked questions about Bryant Heating, Cooling, Plumbing & Electric
How is Bryant Heating, Cooling, Plumbing & Electric rated?
Bryant Heating, Cooling, Plumbing & Electric has a 4.8 star rating with 3,879 reviews.
When is Bryant Heating, Cooling, Plumbing & Electric open?
Bryant Heating, Cooling, Plumbing & Electric is closed now. It will open tomorrow at 9:00 a.m.