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Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour
- Automotive
- Seymour, IN
About this business
Location details
1873 E Tipton St, Seymour, IN, 47274, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Don’t buy the extended warranty here as when you sell the vehicle it’s a nightmare to get your money back. Sure was quick to take it when it was their money. Not so quick to get it back.
Business response:
Marchetta, our customers are our top priority, and it is concerning to read we didn’t meet your needs. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
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Bought a Jeep from these people. Got it home. After they told me they would take care of any of the issues that it may have. Well I left the dealership. Then a day goes by and all the warning dash light started popping on. I jumped out and opened the hood. To find the reservoir was empty. Oil was low. Tires didn’t even grade a one. I can keep going. Asked them to fix the tire sensors. (I have kids and no stopping power due to this) They came and got the jeep and sent it back a week later with the lights still on. Told the sa... read more
Business response:
Thank you for taking the time to share your recent experience at Bob Poynter Chrysler Dodge Jeep Ram Fiat of Seymour. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
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Business response:
We acknowledge this review and understand that it is not relevant to this page.
Did not hold up on promises of beginning my truck repairs on time and let the truck sit for 7 days when it was able to be operated until they were ready to start. Very little responses and were not informative or professional.
Fraudulent to the max!!! Sold my daughter a Jeep that had been wrecked TWICE!!!! Presented a clean car fax till we found out later and called them out on it! Stay away from these crooks!!
Without a doubt, the worst service department I have ever encountered.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
RecommendedWell yes and no buying car process easy. But how you expect to make service appointments when You call 3 times with 3 hours in between and still have not got a call back. Yeah. Not too happy about that and left voicemails each time so don’t appreciate that at all. Maybe next time I can get there to your service. By the Way I called Monday of this week.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Tony Starkey, Customer Experience Manager TStarkey@bobpoynter.com
Was very unhappy with the fact I had scheduled service two weeks out with the understanding that a loaner vehicle (like I have always had in the past). When I arrived for my appointment and was asked if I needed a loaner (I stated I did- only one vehicle and moved to Indiana from out of state/no family here) I was denied but was asked if I bought the vehicle here- no bought in Tennessee. When I told the gentleman I wouldn’t be doing service he said “okay” in a very rude and smug way and just stood there. I drove 40 miles o... read more
Frequently asked questions about Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour
How is Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour rated?
Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour has a 4.6 star rating with 1,467 reviews.
When is Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour open?
Bob Poynter Chrysler Dodge Jeep Ram Fiat Ford of Seymour is closed now. It will open tomorrow at 8:00 a.m.