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Turbocharger Pros
- Automotive
- San Diego, CA
About this business
Location details
San Diego, San Diego, CA, 92121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Punched in the part number and part came up, I ordered.
DON'T BUY FROM THIS COMPANY "turbochargerpros" - Overall the customer service is terrible, they have an attitude and seem annoyed to help me. I bought a turbocharger (with gasket kit) for my car back in 2020, it has broken down a total of two times already going on for a third time (and before you say maybe my mechanic isn't doing it right, he has a masters from UCLA in electrical engineering and is a ASE Certified Master Technician he knows what he's doing) We are now going onto 2022 almost and this is the third time my tur... read more
Cheap quality turbo. They just resell Cheap ones they buy at a mark-up
Ordered a turbo for a Ford focus and was sent a turbo that was completely different from the one in the catalog. When I contacted them I was told that they would send me another one but I would have to pay a fee to get it expedited. When I asked why I had to pay a fee for their error I was rudely told that they were doing me a favor by reducing my shipping fees. When the second turbo arrived it again was wrong and they told me that they have a catalog issue and cannot process my order. I lost a customer due to this and this ... read more
Had trouble finding exhaust gaskets banjo bolts and turbo oil and water line seal rings maybe they're not available from your side
Received my package of turbocharger and did not see anything labeled as "installation kit". I tried emailing the email provided to me but the email kept bouncing back to me saying their mailbox was full and the delivery failed, and each time I called it went to voicemail. After not being able to reach the service department, I contacted the sales department to see if they could transfer me through or help at all and as soon as I connected to someone he said "I only deal with sales" and HUNG UP on me. I started an online chat... read more
I was informed on 04/02/20 a refund check for $749.39 would be sent to us the next day (Friday 04/03/20). Today is 04/10/20 and I just spent 30 minutes on hold to be informed that our $749.39 refund check would now be sent out 04/16/20!!! Are you kidding me? Needless to say our business will never buy a part from Turbo Charger Pros!!!!!!!!!!!!!! UPDATE 04/21/2020 STILL NO $749.39 REFUND CHECK IN THE MAIL!!!!!!!!!!!! UPDATE 04/22/2020 STILL NO $749.39 REFUND CHECK IN THE MAIL! MUST BE COMING FROM PONY EXPRESS!
I was informed on 04/02/20 a refund check for $749.39 would be sent to us the next day (Friday 04/03/20). Today is 04/10/20 and I just spent 30 minutes on hold to be informed that our $749.39 refund check would now be sent out 04/16/20!!! Are you kidding me? Needless to say our business will never buy a part from Turbo Charger Pros!!!!!!!!!!!!!!
Sold me an extra install kit for no good reason. I don't need two. Extra $11 that I didn't have to spend. They don't understand that a 100% disabled Veteran in Oklahoma does not pay sales tax. Sent them my tax exempt card several times. I won't be doing business with them again!
Frequently asked questions about Turbocharger Pros
How is Turbocharger Pros rated?
Turbocharger Pros has a 4.6 star rating with 614 reviews.
When is Turbocharger Pros open?
Turbocharger Pros is closed now. It will open tomorrow at 9:00 a.m.