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Rollup
- Other
About this business
Location details
01845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always pleased with Bryant’s service. I had Troy today & he was very thorough. He made sure to inform me of everything & asked questions before he performed the service.
Business response:
Thank you, Jean. We appreciate your business and positive review.
Samuel from Bryant came out to look at what we thought was a condensation problem but luckily it was not. Samuel was GREAT! He had great suggestions.
Business response:
Thank you so much for sharing your positive review! We appreciate your business.
Mark provided great service when servicing our ac unit. Very friendly. Prices very reasonable.
Business response:
Thank you Kelli! We appreciate your business and positive review.
thanks to Samuel from Bryant our system will finally be done right! I hope they keep him because we had alot of issues before. I say just let Samuel do it all!
Business response:
Thank you for your business. We appreciate you sharing your positive review!
Recommend the Bryant as they are friendly, reliable, and knowledgeable!
Business response:
Thank you for your repeat business. We appreciate you sharing your positive review.
NOT an honest company. They were very quick to get my unit replaced when it went out and charge me $10k+, but ongoing service has sucked. I’ve had them no call-no show on me.Got that resolved, but never received a real apology from anybody regarding it. Called a plumber out about a hot water heater. They informed me it would be $3,000 to replace it or $1,800 if I wanted a scratch and dent model. Told them I was okay and they could just cap the valve. Well they took the hose that was needed in order for someone to work on it ... read more
Business response:
We are sorry to hear about these experiences, Eli. This falls far below our standards. We are currently working with you to resolve this matter and hope we can correct this situation and regain your trust.
They installed new AC at my father’s house in the summer of 25. Now a year later the unit can’t run more than 3-4 days without freezing up. They have been here 4 times in the last month and a half and tomorrow will mark the 5th visit. Total joke. Would not recommend doing business with them.
Business response:
We apologize that you are having issues with the unit at your father's house. Our management team has tried calling and hasn't been able to reach you. Please give us a call back so we can try to resolve this matter.
Called Bryant last Saturday AM when our AC shut down Friday evening. They had a technician out that afternoon. Tech checked the system and quoted a replacement capacitor and evaporator fan. Tech strongly recommended replacing the entire system due to age - approximately 16 years vs spending $1500 plus on new capacitor and fan. Tech complained about how hot the house was several times (that's why we called Bryant) and quoted a complete replacement of the AC system and indicated it could be installed on Monday or Tuesday and l... read more
Business response:
We apologize for the poor experience you had. We will be refunding the trip charge, and we appreciate you taking the time to speak with our management team about your recent visit. Please let us know if there is anything we can do to earn your business in the future.
I wish I could leave a -star review. we had called them to look at our air handler. It wasn’t get low voltage for the thermostat. The guy came never even looked at the unit, quoted me a $1000 to run new thermostat wires. Then he charged me $80 for a service charge. This is the worst company I’ve ever dealt with. By the way the wires ended up being good.
Business response:
Thank you for taking the time to speak with our management team regarding your experience. We apologize for the less than satisfactory visit from our technician and have refunded your trip charge. Please let us know if there is anything we can do to earn your business in the future.
Frequently asked questions about Rollup
How is Rollup rated?
Rollup has a 4.9 star rating with 3,674 reviews.
When is Rollup open?
Rollup is closed now. It will open at 9:00 a.m.