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Rollup
- Other
About this business
Location details
01845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Totally mislead and lied to when a furnace inspection was performed.. The technician tried to scare us about potential carbon monoxide infiltration in our home from a "heavily rusted & advanced state of degradation" of our 8 year old heat exchanger, complete with pictures! The technician was probably wanting a nice commission, because he suggested a heat exchanger replacement with a labor charge of $1752.00. We got a second opinion from another heating and air company and he said there was nothing wrong, and showed us the he... read more
Business response:
Susan, we apologize for the less than satisfactory experience you had with our company. We appreciate you letting a member of management discuss this matter with you. We have refunded the $60 and the technician has apologized to you as well. The service manager has reached out to follow up and has left you a few messages. At this time, we believe this issue has been resolved. Please let us know if that is not the case.
Awesome work team! Great customer Service skills. I appreciate the job they did! Friendly, and I am glad I was able to receive their services:-)
After being told my furnace was going to be shut off, I got a furnace from bryant heating and cooling. I had at least 4 calls with them and had them come out. 3 out of the 4 people that came out called the furnace installed garbage. I tried to work with bryant but once again I felt their prices were higher than any other company. I am paying for the garbage they installed. I tried to get them to buy it back but they won't. Now it's sitting in my garage as I refuse to work with bryant heating and cooling and longer. They just... read more
Business response:
Mr. ********, we did offer to replace the ductwork for you at no additional charge and you decided to work with another company. We fulfilled the contract as written and worked to provide other solutions for you which you declined. We believe this issue to be resolved unless you'd like to pursue one of the solutions we offered.
Frequently asked questions about Rollup
How is Rollup rated?
Rollup has a 4.9 star rating with 3,622 reviews.
When is Rollup open?
Rollup is open now. It will close at 6:00 p.m.