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M. K. Smith Chevrolet
- Car Dealers
- Chino, CA
About this business
Location details
12845 Central Ave, Chino, CA, 91710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
Bad experience they make you feel you are getting a dell... Bad experience they make you feel you are getting a dell with discounts but when it comes the time of signing they add extra $$ bad
People at the dealership was nice, they talked friendly,... People at the dealership was nice, they talked friendly, said they would take care of me because they are "different" from other dealerships... My car got a blinking check engine light less than a month after purchase. Car started shaking on the freeway. I think the transmission or something is broken. Waiting to get it towed and checked out. I would not recommend purchasing a used car from this dealership.
Bad customer service would not recommend dealer for... Bad customer service would not recommend dealer for sales. did not deliver as promised I was called a liar asking to much for trade.Thanks
We re pretty happy with our purchase. Price was too high... We re pretty happy with our purchase. Price was too high for accessories. We were promised pick up time but didn’t leave for an hour later.
Everything was great but I ask them not run my more than... Everything was great but I ask them not run my more than once and they ran it right time no good !!!finance guy came off to cocky!!sales guys was great !!!
Terrible Service with no follow up They are really good on texting/calling you when you’re looking to get a car but once you get it they don’t respond or help. I bought a Corvette with them and paid an extra $500 to get it delivered and was told it would be detailed and come with a full tank of gas. The car was delivered full of bugs all over the hood/windshield/bumper/windows/mirrors and with the gas tank literally on Empty with the gas light on. That’s what you get when you pay an extra $500. I personally had to pay an ext... read more
Business response:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (909) 680-3850 to discuss your concerns, as your satisfaction is of utmost importance to us.
Edmond Kakish attempted to sneak a $3,000 warranty past... Edmond Kakish attempted to sneak a $3,000 warranty past me. He didn't mention this "optional" warranty until well into our discussion. Edmond continually interrupted me and rarely even gave me an opportunity to speak. He does not represent your dealership well. Additionally, your MANDATORY $995 Reviver digital license plate was added to my car's price after my 6 hour trip to your dealership. (these digital plates are $500 RETAIL online) I asked Edmond to remove this ... read more
Terrible Service I came to this dealership on Super Bowl Sunday and tried to make a deal with them. From the get go I told them if they could not help me get out of my lease that I would just wait and come back to them in about 6 months to a year to purchase a Tahoe or Suburban. They assured me that they would work with me and continued to push forward with a deal. They asked if they could run my credit and I said yes, but only one time because I know that they typically run your credit about 4-5 times to get the best APR. D... read more
Business response:
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to us at (909) 628-8961 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
They sucked! Poor people skills. Ugly showroom. Rude... They sucked! Poor people skills. Ugly showroom. Rude salesperson and staff. Got to buy my new pick up some where. Someone should tell Ms Barra!
Frequently asked questions about M. K. Smith Chevrolet
How is M. K. Smith Chevrolet rated?
M. K. Smith Chevrolet has a 4.4 star rating with 2,957 reviews.
When is M. K. Smith Chevrolet open?
M. K. Smith Chevrolet is closed now. It will open at 9:00 a.m.