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Ilderton Dodge Chrysler Jeep Ram - High Point, NC
- Automotive
- High Point, NC
About this business
Location details
701 South Main Street, High Point, NC, 27260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shop with Brandon Johnson Brandon Johnson excellent salesman — knowledgeable, friendly, patient with all our questions, not pushy. General Manager worked with us to get the price we wanted. Comfortable showroom.
Poor mechanics Several years ago my dad showed us to purchase his chrysler van. This can had been great and taken us great places. Unfortunately the transmission failed. We had the van towed to Ilderton Dodge in High Point. Oh my this was such a mistake! Well over $7000 later and a cylinder head repair of $2500 and almost a month of them keeping the van we do not yet have it back. First excuse: we thought we had a gallery in stock but do not. 2nd excuse: we put it back together improperly and have an exhaust leak. 3rd excuse... read more
Unsafe They do not enforce their own posted mask policy in sales or service, and whoever runs their messaging on Facebook is rude, condescending, and creepy.
Business response:
Hi Jamie, thanks for the feedback. As we have stated on all the other platforms you have left this same review, we have corrected the mask issues. And as the person who responds on our facebook account was only trying to let you know of all the ways to shop with us. You can buy online without coming into the store if you don't want to go out in public and expose yourself. We wish you well and have a great holiday season!
They do not enforce their own posted mask policy in sales... They do not enforce their own posted mask policy in sales or service, and whoever runs their messaging on Facebook is rude, condescending, and creepy.
the avalanche money pit. I bought an 08 Avalanche with 60000 miles. What a piece of sh—- it was. 1 week after getting it I had to replace the entire air conditioner. The next week a caliper froze up on the rotor. Ok it’s a used vehicle. Then in the same week I noticed rust bubbles at the rear so I had that fixed. Then the messages about servicing the air ride suspension and tire monitoring system. In less than a month I had spent $3000 on repairs. So I calmly went to see Connor (salesperson) and he got Jeff (sales manager) a... read more
Called for my VIN number Talked to someone in service to get a VIN on a car I purchased in 2012. He was a butthole!!! He reluctantly gave me the number but hung up without any salutations like I was bugging him!!! Hey sir, I used to be a loyal customer, but I would never recommend anyone to deal with your rude xxx
Business response:
I apologize for the rude service advisor. Can you remember his name? I would like to address this. Email me any details you can to ecommerce@ilderton.com. I may be able to pull up who helped you with your name and phone number if you wish to provide that.
Purchased a used vechicle from what I thought was. 8 months and car in the shop 4x! Sells lemons. Beware! 3rd day knew had problems. Told me it was all in my head.Day 10 transmission locked up.Along with busted front axles.Also while in shop had a recall that was over looked . Of course the recall will cost me a price of a new motor! They should be ashamed to sell such junk!!!!!!!!
Business response:
Sherry, we are sorry to hear about your experience with your vehicle. Could you provide me with more details by emailing me at ecommerce@ilderton.com. I would like to look into your situation. Thanks
Stay away from Ilderton dodge Stay away from this dealer.....Bait and switch truck advertised for one price sat down with sales person and was shown another price. Stay away from this dealership!!!
Business response:
We are sorry to hear you did not have a good experience with us. Can you provide the name of the salesperson who helped you and what vehicle you were looking at? I would like to look into this situation further. Thanks
The service at this place is a joke. Save yourself The place is a joke at best. If they had negative stars they would sure get it. There must be a ton of fake reviews on this place. I had terrible service in 2008 and terrible service in 2019 so things don’t change. We made a 7:30am Monday appointment over the telephone which they stated you are pretty much going to be in and out the door on the same day. I had quite a few things to check out under warranty and they noted them on the work order. They stated that my vehicle wo... read more
Frequently asked questions about Ilderton Dodge Chrysler Jeep Ram - High Point, NC
How is Ilderton Dodge Chrysler Jeep Ram - High Point, NC rated?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC has a 4.5 star rating with 3,444 reviews.
When is Ilderton Dodge Chrysler Jeep Ram - High Point, NC open?
Ilderton Dodge Chrysler Jeep Ram - High Point, NC is closed now. It will open at 8:00 a.m.